£36,000 - £37,000 Per Annum
Full Time
Permanent
Southampton, Hampshire
Retail
Posted 2 hours ago
Expires In 28 Days
Job Description
A leading self storage operator is seeking a driven and commercially minded Store Manager to take ownership of a busy Southampton site.
Role: Store Manager
Location: Southampton
Pay: £36,000 – £37,053 per annum + performance bonus paid every 6 months
Working Pattern: Full-Time | Permanent
This is a hands-on leadership role combining sales, customer service, and operational management, where you will be responsible for driving occupancy, converting enquiries, and ensuring the site delivers a high-quality customer experience.
You’ll run the site as your own business unit – balancing performance, service, and operational standards.
Key Responsibilities
Apply now for the position of Store Manager and take the next step in your career with a reputable and growing organisation that values customer service, operational excellence, and employee development.
Role: Store Manager
Location: Southampton
Pay: £36,000 – £37,053 per annum + performance bonus paid every 6 months
Working Pattern: Full-Time | Permanent
This is a hands-on leadership role combining sales, customer service, and operational management, where you will be responsible for driving occupancy, converting enquiries, and ensuring the site delivers a high-quality customer experience.
You’ll run the site as your own business unit – balancing performance, service, and operational standards.
Key Responsibilities
- Take full ownership of daily site operations
- Drive occupancy and revenue growth through proactive sales and lead conversion
- Manage inbound enquiries (phone, email, and walk-ins)
- Conduct customer consultations and site tours to identify storage needs
- Convert enquiries into rentals and maximise upsell opportunities
- Maintain pricing, contracts, and rental agreements in line with company processes
- Lead, coach, and motivate a small on-site team
- Ensure high standards of site presentation, safety, and security
- Monitor and report on KPIs including occupancy, sales performance, and conversion rates
- Handle customer issues professionally and efficiently
- Ensure CRM systems and records are accurately maintained
- Experience as a Store Manager, Branch Manager, or Assistant Manager
- Strong background in sales and customer-facing environments
- Confident handling targets, KPIs, and conversion-driven activity
- Excellent communication and influencing skills
- Comfortable taking ownership and working independently
- Strong organisational and problem-solving ability
- Basic IT / CRM system experience
- Competitive salary of £36,000 – £37,000
- Performance-related bonus paid every 6 months
- Supportive working environment
- Opportunities for development and progression
- Varied and rewarding role with operational responsibility
- Exposure to both customer-facing and management responsibilities
Apply now for the position of Store Manager and take the next step in your career with a reputable and growing organisation that values customer service, operational excellence, and employee development.