Housing Officer

Housing Officer
Location: Kent & Essex Region (Based at Kent Science Park, Sittingbourne)
Rate: £25.04 per hour (Umbrella)
Contract: 10-week temporary contract (initially)
Hours: 35 hours per week, Monday to Friday
Working Pattern: 2 days in the office, with the remaining days split between site visits and working from home

Are you an experienced Housing Officer looking for your next contract opportunity?
We're recruiting on behalf of one of the UK's leading housing providers for an experienced Housing Officer to manage a patch of properties across the Kent & Essex region. This is an excellent opportunity to join a supportive team and make a real difference to residents and local communities.

Key Responsibilities

• Managing a designated patch of residential properties.
• Delivering a high-quality housing management service.
• Carrying out tenancy management and tenancy sustainment.
• Conducting estate inspections and property visits.
• Investigating and managing anti-social behaviour (ASB) cases.
• Supporting residents with safeguarding concerns and welfare issues.
• Building positive relationships with residents and local stakeholders.
• Working closely with internal departments and external agencies to resolve tenancy-related issues.
• Ensuring compliance with housing policies and procedures.

About You

• Previous experience as a Housing Officer, Neighbourhood Officer or Tenancy Officer.
• Strong knowledge of housing management and tenancy legislation.
• Experience managing ASB cases, safeguarding concerns and estate management.
• Excellent communication and customer service skills.
• Able to work independently and manage a busy caseload.
• A full UK driving licence and access to a vehicle are essential, as the role involves regular travel across the housing patch.

If you're interested in this opportunity, I'd love to hear from you. Apply today or get in touch for more information.