£300 Per Day
Full Time
Temporary
West London, Greater London
Public Sector And Council
Posted 1 hour ago
Expires In 29 Days
Job Description
Neighbourhoods & Communities Manager
Location: West London
Rate: £300 per day Umbrella – negotiable depending on experience
Contract: 3 months ongoing
Working Pattern: Full-time, Monday to Friday, 9:00am – 5:00pm
Working Arrangement: Office-based, 5 days per week
Vox Consultants are currently recruiting for an experienced Neighbourhoods & Communities Manager to join a London Local Authority on a temporary basis.
The Council has approximately 12,000 tenanted homes, with this role responsible for leading a team overseeing service delivery to around 2,000 residents.
As Neighbourhoods & Communities Manager, you will provide strategic and operational leadership to a newly formed team of Neighbourhoods & Communities Officers and a Coordinator.
You will lead the delivery of a first-rate tenancy and neighbourhood management service, ensuring residents receive a responsive, supportive and resident-focused service.
You will be responsible for ensuring that fire safety, anti-social behaviour and estate management are managed effectively and in accordance with relevant policies, procedures and regulatory requirements.
You will also play a key role in shaping and improving service delivery, driving innovation and ensuring compliance with the Regulatory Standards set by the Housing Regulator, supporting the Council's ambition to work towards a C1 rating.
Key Responsibilities
Apply now to be considered.
Location: West London
Rate: £300 per day Umbrella – negotiable depending on experience
Contract: 3 months ongoing
Working Pattern: Full-time, Monday to Friday, 9:00am – 5:00pm
Working Arrangement: Office-based, 5 days per week
Vox Consultants are currently recruiting for an experienced Neighbourhoods & Communities Manager to join a London Local Authority on a temporary basis.
The Council has approximately 12,000 tenanted homes, with this role responsible for leading a team overseeing service delivery to around 2,000 residents.
As Neighbourhoods & Communities Manager, you will provide strategic and operational leadership to a newly formed team of Neighbourhoods & Communities Officers and a Coordinator.
You will lead the delivery of a first-rate tenancy and neighbourhood management service, ensuring residents receive a responsive, supportive and resident-focused service.
You will be responsible for ensuring that fire safety, anti-social behaviour and estate management are managed effectively and in accordance with relevant policies, procedures and regulatory requirements.
You will also play a key role in shaping and improving service delivery, driving innovation and ensuring compliance with the Regulatory Standards set by the Housing Regulator, supporting the Council's ambition to work towards a C1 rating.
Key Responsibilities
- Provide strategic and operational leadership to the Neighbourhoods & Communities team.
- Lead and motivate a team of Neighbourhoods & Communities Officers and a Coordinator.
- Oversee the effective delivery of tenancy and neighbourhood management services.
- Ensure effective management of anti-social behaviour, fire safety and estate management.
- Drive service improvement, modernisation and innovation.
- Ensure compliance with housing legislation, regulatory standards, policies and procedures.
- Monitor and manage team performance, taking appropriate action where improvements are required.
- Act as a subject matter expert on neighbourhood and tenancy management.
- Support and develop staff to deliver high-quality services.
- Work closely with residents and stakeholders to improve resident satisfaction, quality of life and opportunities.
- Support the development of safe, sustainable and thriving communities.
- Lead and implement change across the service.
- Extensive experience in neighbourhood and/or tenancy management within a local authority or social housing environment.
- Strong experience managing and leading housing teams.
- Excellent knowledge of tenancy management, anti-social behaviour and estate management.
- Understanding of housing regulation and the Regulatory Standards set by the Housing Regulator.
- Experience of delivering service improvement, change and modernisation.
- Strong leadership, performance management and people development skills.
- Excellent communication and stakeholder management skills.
- A strong commitment to resident-focused service delivery.
Apply now to be considered.