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RGB Recruitment
£20.81 Per Hour
Full Time, Contract
St Neots, Cambridgeshire
Ref 105923A
Posted 7 days ago
RGB Recruitment
£18.92 Per Hour
Full Time, Contract
Cambridge, Cambridgeshire
Ref 105923
Posted 9 days ago
Frequently Asked Questions:
How many Customer Care Assistant jobs are available on Pertemps?
There are 42 Customer Care Assistant jobs available on Pertemps right now.
What does a Customer Care Assistant do?
Customer service advisers deal with the responses, complaints or further requirements of purchasers and users of a product or service.
Tasks required include:
- Addresses customer complaints and problems.
- Discusses pricing processes with clients, agrees payment arrangements and handles customer accounts.
- Follows up clients to ensure their satisfaction with a product or service and to gain renewal of customer service agreements.
- Informs customers of special promotions and new product launches.
- Makes reservations, books tickets, organises insurance policies on behalf of customers.
- Receives enquiries from potential and existing clients, discusses requirements, and recommends products or services.
What are the entry requirements for a Customer Care Assistant?
There are no formal academic entry requirements, although many employers expect candidates to possess GCSEs/S grades. Training is typically provided on-the-job, supplemented by specialist short courses.