Jobs found for Customer care assistant

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£20.81 Per Hour

Full Time, Contract

St Neots, Cambridgeshire

Ref 105923A

Posted 7 days ago

£18.92 Per Hour

Full Time, Contract

Cambridge, Cambridgeshire

Ref 105923

Posted 9 days ago

Frequently Asked Questions:

How many Customer Care Assistant jobs are available on Pertemps?

There are 42 Customer Care Assistant jobs available on Pertemps right now.

What does a Customer Care Assistant do?

Customer service advisers deal with the responses, complaints or further requirements of purchasers and users of a product or service.

Tasks required include:

  • Addresses customer complaints and problems.
  • Discusses pricing processes with clients, agrees payment arrangements and handles customer accounts.
  • Follows up clients to ensure their satisfaction with a product or service and to gain renewal of customer service agreements.
  • Informs customers of special promotions and new product launches.
  • Makes reservations, books tickets, organises insurance policies on behalf of customers.
  • Receives enquiries from potential and existing clients, discusses requirements, and recommends products or services.
What are the entry requirements for a Customer Care Assistant?

There are no formal academic entry requirements, although many employers expect candidates to possess GCSEs/S grades. Training is typically provided on-the-job, supplemented by specialist short courses.