Find a Job
Total Employment
£27,976 Per Annum
Full Time, Permanent
King's Lynn, Norfolk
Ref KL MD
Posted 1 day ago
RGB Network
£35,000 - £40,000 Per Annum
Full Time, Permanent
Ilford, Essex
Ref serv9087
Posted 2 days ago
Pertemps
£27,000 - £32,000 Per Annum
Full Time, Permanent
Hever, Kent
Ref 447106529
Posted 16 days ago
Pertemps
£12.71 Per Hour
Full Time, Temporary
Reading, Berkshire
Ref 191107514
Posted 10 days ago
Pertemps
£13.48 Per Hour
Full Time, Temporary
Fulwell, Tyne and Wear
Ref 067114906
Posted 15 days ago
Pertemps
£14 Per Hour
Full Time, Temporary
Kew, Greater London
Ref 775112469
Posted 16 days ago
Technical Network
£35,000 Per Annum
Full Time, Permanent
West Midlands,
Ref 268283816
Posted 9 days ago
Pertemps
£20.50 - £21.50 Per Hour
Full Time, Temporary
London, Greater London
Ref Duty Careline Officer
Posted 25 days ago
Vox Network Consultants
£32 Per Hour
Full Time, Temporary
West London, Greater London
Ref V85103603
Posted 3 days ago
RGB Network
£28,000 - £30,000 Per Annum
Full Time, Contract
Surrey, Surrey
Ref M&ESERVICESURREY
Posted 4 days ago
Frequently Asked Questions:
How many Customer Service Officer jobs are available on Pertemps?
There are 58 Customer Service Officer jobs available on Pertemps right now.
What does a Customer Service Officer do?
A Customer Service Officer is responsible for managing customer interactions, addressing inquiries, and ensuring a positive customer experience. This role involves effective communication, problem-solving, and adherence to company service standards.
Tasks required include:
- Interact with customers through various channels, including phone calls, emails, and chat..
- Provide accurate and timely information to customers, addressing inquiries and offering assistance..
- Resolve customer concerns, complaints, or issues in a prompt and efficient manner..
- Document customer interactions and resolutions in the customer relationship management (CRM) system..
- Stay informed about company products or services to provide relevant information to customers..
- Collaborate with other departments to ensure timely resolution of customer issues..
- Gather and relay customer feedback to contribute to continuous improvement efforts..
- Identify opportunities for upselling or cross-selling additional products or services..
- Adhere to company policies, procedures, and service standards..
- Collaborate with team members to share knowledge and best practices..
What are the entry requirements for a Customer Service Officer?
There are no formal academic entry requirements, although many employers expect candidates to possess GCSEs/S grades. Training is typically provided on-the-job, supplemented by specialist short courses.