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£12.71 Per Hour
Full Time, Temporary
Burton upon Trent, Staffordshire
Ref 339139576
Posted 2 days ago
Pertemps
£14.50 Per Hour
Full Time, Temporary
Loughborough, Leicestershire
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Posted 19 days ago
Pertemps | DHL
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Full Time, Temporary
Leicester, Leicestershire
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Posted 2 days ago
Pertemps
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Full Time, Temporary
Bristol, Bristol
Ref 043315146
Posted 21 days ago
Red Personnel
£27,053 Per Annum
Full Time, Permanent
London, Greater London
Ref 775112534
Posted 14 days ago
Pertemps
£476 Per Week
Full Time, Temporary
Coate, Wiltshire
Ref 223204531
Posted 2 days ago
Pertemps
£12.71 Per Hour
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Swindon, Gloucestershire
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Posted 2 days ago
Pertemps Social Care
£24.37 Per Hour
Full Time, Contract
Hounslow, Greater London
Ref HO-28290
Posted 28 days ago
Pertemps
£29,000 - £31,000 Per Annum
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Kegworth, Leicestershire
Ref 688000600
Posted 14 days ago
£400 Per Day
Full Time, Contract
Liverpool, Merseyside
Ref FJ-428
Posted 21 days ago
Frequently Asked Questions:
How many Customer Service Researcher jobs are available on Pertemps?
There are 42 Customer Service Researcher jobs available on Pertemps right now.
What does a Customer Service Researcher do?
A Customer Service Researcher is tasked with investigating and analysing customer-related data to enhance service quality and satisfaction. This role involves conducting research, gathering feedback, and providing insights to improve overall customer experience.
Tasks required include:
- Analyse customer feedback, reviews, and surveys to identify trends and areas for improvement..
- Collaborate with cross-functional teams to implement improvements based on research insights..
- Conduct research on customer preferences, needs, and satisfaction levels..
- Design and execute surveys or questionnaires to gather specific customer insights..
- Investigate and provide insights on customer issues, working closely with customer service teams..
- Monitor industry trends and customer behaviour to stay informed and provide proactive recommendations..
- Prepare reports and presentations summarizing research findings and actionable recommendations..
- Stay updated on emerging technologies and methodologies for customer service research..
- Utilize data analytics tools to extract meaningful information related to customer interactions..
- Work with customer service teams to develop training programs based on research outcomes..
What are the entry requirements for a Customer Service Researcher?
There are no formal academic entry requirements, although many employers expect candidates to possess GCSEs/S grades. Training is typically provided on-the-job, supplemented by specialist short courses.