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Pertemps | DHL
£13.29 Per Hour
Full Time, Temporary
Leicester, Leicestershire
Ref 068105394
Posted 23 days ago
Pertemps | DHL
£13.29 Per Hour
Full Time, Temporary
Leicester, Leicestershire
Ref 068105469
Posted 5 days ago
Pertemps | DHL
£13.29 Per Hour
Full Time, Temporary
Leicester, Leicestershire
Ref 068105484
Posted 5 days ago
Pertemps
£13.46 Per Hour
Full Time, Temporary
Castleford, West Yorkshire
Ref 048109947
Posted 17 days ago
Pertemps
£36,500 Per Annum
Full Time, Permanent
Birmingham, West Midlands
Ref 038109768
Posted 4 days ago
Pertemps
£13.45 Per Hour
Full Time, Temporary
Hamilton, South Lanarkshire
Ref 629106862
Posted 2 days ago
Pertemps Social Care
£27 Per Hour
Full Time, Contract
Sunderland, Tyne and Wear
Ref AS-181
Posted 19 days ago
£12.71 Per Hour
Full Time, Temporary
Trafford Park, Greater Manchester
Ref 021102601
Posted 16 days ago
Pertemps
£36 Per Hour
Full Time, Temporary
London, Greater London
Ref 775112595
Posted 9 days ago
Frequently Asked Questions:
How many Customer Service Researcher jobs are available on Pertemps?
There are 39 Customer Service Researcher jobs available on Pertemps right now.
What does a Customer Service Researcher do?
A Customer Service Researcher is tasked with investigating and analysing customer-related data to enhance service quality and satisfaction. This role involves conducting research, gathering feedback, and providing insights to improve overall customer experience.
Tasks required include:
- Analyse customer feedback, reviews, and surveys to identify trends and areas for improvement..
- Collaborate with cross-functional teams to implement improvements based on research insights..
- Conduct research on customer preferences, needs, and satisfaction levels..
- Design and execute surveys or questionnaires to gather specific customer insights..
- Investigate and provide insights on customer issues, working closely with customer service teams..
- Monitor industry trends and customer behaviour to stay informed and provide proactive recommendations..
- Prepare reports and presentations summarizing research findings and actionable recommendations..
- Stay updated on emerging technologies and methodologies for customer service research..
- Utilize data analytics tools to extract meaningful information related to customer interactions..
- Work with customer service teams to develop training programs based on research outcomes..
What are the entry requirements for a Customer Service Researcher?
There are no formal academic entry requirements, although many employers expect candidates to possess GCSEs/S grades. Training is typically provided on-the-job, supplemented by specialist short courses.