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RGB Network
£35,000 - £40,000 Per Annum
Full Time, Permanent
Ilford, Essex
Ref serv9087
Posted 2 days ago
Pertemps
£12.71 Per Hour
Full Time, Temporary
Reading, Berkshire
Ref 191107514
Posted 10 days ago
Pertemps
£13.48 Per Hour
Full Time, Temporary
Fulwell, Tyne and Wear
Ref 067114906
Posted 15 days ago
Pertemps
£14 Per Hour
Full Time, Temporary
Kew, Greater London
Ref 775112469
Posted 16 days ago
Technical Network
£35,000 Per Annum
Full Time, Permanent
West Midlands,
Ref 268283816
Posted 9 days ago
Network Construction Services
£25,000 Per Annum
Full Time, Permanent
Exeter, Devon
Ref 98541
Posted 4 days ago
Pertemps | Molson Coors
£16.25 Per Hour
Full Time, Temporary
London Bridge, Greater London
Ref 775112470
Posted 16 days ago
RGB Network
£28,000 - £30,000 Per Annum
Full Time, Contract
Surrey, Surrey
Ref M&ESERVICESURREY
Posted 4 days ago
Pertemps
£12.71 Per Hour
Full Time, Contract
Reading, Berkshire
Ref 191107520
Posted 1 day ago
Pertemps
£26,000 Per Annum
Full Time, Permanent
Dunlop, East Ayrshire
Ref 232104002
Posted 25 days ago
Frequently Asked Questions:
How many Customer Service Researcher jobs are available on Pertemps?
There are 58 Customer Service Researcher jobs available on Pertemps right now.
What does a Customer Service Researcher do?
A Customer Service Researcher is tasked with investigating and analysing customer-related data to enhance service quality and satisfaction. This role involves conducting research, gathering feedback, and providing insights to improve overall customer experience.
Tasks required include:
- Analyse customer feedback, reviews, and surveys to identify trends and areas for improvement..
- Collaborate with cross-functional teams to implement improvements based on research insights..
- Conduct research on customer preferences, needs, and satisfaction levels..
- Design and execute surveys or questionnaires to gather specific customer insights..
- Investigate and provide insights on customer issues, working closely with customer service teams..
- Monitor industry trends and customer behaviour to stay informed and provide proactive recommendations..
- Prepare reports and presentations summarizing research findings and actionable recommendations..
- Stay updated on emerging technologies and methodologies for customer service research..
- Utilize data analytics tools to extract meaningful information related to customer interactions..
- Work with customer service teams to develop training programs based on research outcomes..
What are the entry requirements for a Customer Service Researcher?
There are no formal academic entry requirements, although many employers expect candidates to possess GCSEs/S grades. Training is typically provided on-the-job, supplemented by specialist short courses.