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Pertemps
£12.71 Per Hour
Full Time, Temporary
Leicester, Leicestershire
Ref 080131106
Posted 8 days ago
Pertemps
£13 - £13.50 Per Hour
Full Time, Temporary
Ifield, West Sussex
Ref 447106576
Posted 5 days ago
Red Personnel
£25,500 Per Annum
Full Time, Permanent
London, Greater London
Ref 176104427
Posted 19 days ago
Pertemps
£26,091 Per Annum
Full Time, Temporary
Darwen, Lancashire
Ref 112144664
Posted 18 days ago
Pertemps
£15 Per Hour
Full Time, Temporary
Bristol, Bristol
Ref 043315040
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Pertemps
£20.50 - £21.50 Per Hour
Full Time, Temporary
London, Greater London
Ref Duty Careline Officer
Posted 25 days ago
Pertemps | The Scottish Government
£14.68 Per Hour
Full Time, Temporary
Wick, Highland
Ref 086109468
Posted 3 days ago
Vox Network Consultants
£32 Per Hour
Full Time, Temporary
West London, Greater London
Ref V85103603
Posted 3 days ago
Frequently Asked Questions:
How many Customer Service Researcher jobs are available on Pertemps?
There are 58 Customer Service Researcher jobs available on Pertemps right now.
What does a Customer Service Researcher do?
A Customer Service Researcher is tasked with investigating and analysing customer-related data to enhance service quality and satisfaction. This role involves conducting research, gathering feedback, and providing insights to improve overall customer experience.
Tasks required include:
- Analyse customer feedback, reviews, and surveys to identify trends and areas for improvement..
- Collaborate with cross-functional teams to implement improvements based on research insights..
- Conduct research on customer preferences, needs, and satisfaction levels..
- Design and execute surveys or questionnaires to gather specific customer insights..
- Investigate and provide insights on customer issues, working closely with customer service teams..
- Monitor industry trends and customer behaviour to stay informed and provide proactive recommendations..
- Prepare reports and presentations summarizing research findings and actionable recommendations..
- Stay updated on emerging technologies and methodologies for customer service research..
- Utilize data analytics tools to extract meaningful information related to customer interactions..
- Work with customer service teams to develop training programs based on research outcomes..
What are the entry requirements for a Customer Service Researcher?
There are no formal academic entry requirements, although many employers expect candidates to possess GCSEs/S grades. Training is typically provided on-the-job, supplemented by specialist short courses.