Find a Job
Pertemps | The Scottish Government
£14.68 Per Hour
Full Time, Temporary
Wick, Highland
Ref 086109468
Posted 3 days ago
Vox Network Consultants
£32 Per Hour
Full Time, Temporary
West London, Greater London
Ref V85103603
Posted 3 days ago
Pertemps | Molson Coors
£16.25 Per Hour
Full Time, Temporary
London Bridge, Greater London
Ref 775112470
Posted 16 days ago
Pertemps
£20.50 - £21.50 Per Hour
Full Time, Temporary
London, Greater London
Ref Duty Careline Officer
Posted 25 days ago
RGB Network
£35,000 - £40,000 Per Annum
Full Time, Permanent
Ilford, Essex
Ref serv9087
Posted 2 days ago
Network Construction Services
£25,000 Per Annum
Full Time, Permanent
Exeter, Devon
Ref 98541
Posted 4 days ago
Pertemps
£27,000 - £32,000 Per Annum
Full Time, Permanent
Hever, Kent
Ref 447106529
Posted 16 days ago
Frequently Asked Questions:
How many Customer Support Operator jobs are available on Pertemps?
There are 57 Customer Support Operator jobs available on Pertemps right now.
What does a Customer Support Operator do?
A Customer Support Operator is responsible for managing and facilitating customer support activities, ensuring efficient communication and problem resolution. This role involves responding to customer inquiries, providing assistance, and maintaining positive customer interactions.
Tasks required include:
- Adhere to company policies, procedures, and service standards..
- Assist customers in resolving issues, escalating complex cases as needed..
- Collaborate with cross-functional teams to ensure effective resolution of customer issues..
- Collaborate with team members to share insights and best practices for continuous improvement..
- Document customer interactions and solutions in the customer relationship management (CRM) system..
- Gather and relay customer feedback to contribute to service improvements..
- Handle incoming customer inquiries through phone calls, emails, or chat..
- Identify opportunities for upselling or cross-selling additional products or services..
- Provide accurate and timely information to address customer concerns or queries..
- Stay informed about company products or services to offer relevant information to customers..
What are the entry requirements for a Customer Support Operator?
There are no formal academic entry requirements, although many employers expect candidates to possess GCSEs/S grades. Training is typically provided on-the-job, supplemented by specialist short courses.