Find a Job
£19 - £19.98 Per Hour
Full Time, Temporary
London, Greater London
Ref Repairs Customer Service Advisor
Posted 25 days ago
Pertemps | DHL
£13.29 Per Hour
Full Time, Temporary
Leicester, Leicestershire
Ref 068105394
Posted 23 days ago
Pertemps | DHL
£13.29 Per Hour
Full Time, Temporary
Leicester, Leicestershire
Ref 068105484
Posted 5 days ago
Pertemps | DHL
£13.29 Per Hour
Full Time, Temporary
Leicester, Leicestershire
Ref 068105469
Posted 5 days ago
Pertemps
£36,500 Per Annum
Full Time, Permanent
Birmingham, West Midlands
Ref 038109768
Posted 4 days ago
Pertemps
£13.46 Per Hour
Full Time, Temporary
Castleford, West Yorkshire
Ref 048109947
Posted 17 days ago
Pertemps
£13.45 Per Hour
Full Time, Temporary
Hamilton, South Lanarkshire
Ref 629106862
Posted 2 days ago
£12.71 Per Hour
Full Time, Temporary
Trafford Park, Greater Manchester
Ref 021102601
Posted 16 days ago
Pertemps
£36 Per Hour
Full Time, Temporary
London, Greater London
Ref 775112595
Posted 9 days ago
Frequently Asked Questions:
How many French Customer Care Specialist jobs are available on Pertemps?
There are 39 French Customer Care Specialist jobs available on Pertemps right now.
What does a French Customer Care Specialist do?
A French Customer Care Specialist is a professional fluent in French who specializes in providing customer support and assistance in the French language. This role involves addressing inquiries, resolving issues, and ensuring a positive customer experience for French-speaking customers.
Tasks required include:
- Interact with customers in French through various communication channels, including phone calls, emails, and chat..
- Provide accurate and timely information to address customer inquiries and concerns..
- Resolve customer issues or complaints in a prompt and efficient manner..
- Document customer interactions and resolutions in the customer relationship management (CRM) system..
- Stay informed about company products or services to provide relevant information to French-speaking customers..
- Collaborate with other departments to ensure timely resolution of customer issues..
- Gather and relay customer feedback to contribute to continuous improvement efforts..
- Identify opportunities for upselling or cross-selling based on customer needs..
- Adhere to company policies, procedures, and service standards..
- Collaborate with team members to share insights and best practices for customer care in the French market..
What are the entry requirements for a French Customer Care Specialist?
There are no formal academic entry requirements, although many employers expect candidates to possess GCSEs/S grades. Training is typically provided on-the-job, supplemented by specialist short courses.