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RGB Network
£35,000 - £40,000 Per Annum
Full Time, Permanent
Ilford, Essex
Ref serv9087
Posted 2 days ago
Pertemps
£15 Per Hour
Full Time, Temporary
Bristol, Bristol
Ref 043315040
Posted 1 day ago
Pertemps | The Scottish Government
£14.68 Per Hour
Full Time, Temporary
Wick, Highland
Ref 086109468
Posted 3 days ago
Pertemps
£20.50 - £21.50 Per Hour
Full Time, Temporary
London, Greater London
Ref Duty Careline Officer
Posted 25 days ago
Pertemps | Molson Coors
£16.25 Per Hour
Full Time, Temporary
London Bridge, Greater London
Ref 775112470
Posted 16 days ago
Network Construction Services
£25,000 Per Annum
Full Time, Permanent
Exeter, Devon
Ref 98541
Posted 4 days ago
Frequently Asked Questions:
How many German Customer Care Specialist jobs are available on Pertemps?
There are 56 German Customer Care Specialist jobs available on Pertemps right now.
What does a German Customer Care Specialist do?
A German Customer Care Specialist is a professional fluent in German who specializes in providing customer support and assistance in the German language. This role involves addressing inquiries, resolving issues, and ensuring a positive customer experience for German-speaking customers.
Tasks required include:
- Interact with customers in German through various communication channels, including phone calls, emails, and chat..
- Provide accurate and timely information to address customer inquiries and concerns..
- Resolve customer issues or complaints in a prompt and efficient manner..
- Document customer interactions and resolutions in the customer relationship management (CRM) system..
- Stay informed about company products or services to provide relevant information to German-speaking customers..
- Collaborate with other departments to ensure timely resolution of customer issues..
- Gather and relay customer feedback to contribute to continuous improvement efforts..
- Identify opportunities for upselling or cross-selling based on customer needs..
- Adhere to company policies, procedures, and service standards..
- Collaborate with team members to share insights and best practices for customer care in the German market..
What are the entry requirements for a German Customer Care Specialist?
There are no formal academic entry requirements, although many employers expect candidates to possess GCSEs/S grades. Training is typically provided on-the-job, supplemented by specialist short courses.