Business Support Officer – Adult Social Care

Receptionist / Administrator – Adult Social Care (Learning Disabilities)
 

Location: West London
Pay Rate: £21.52 PAYE | £27.35 Umbrella
Hours: Monday – Friday, 8:45am – 4:30pm 
Contract: Ongoing Temporary (Long-Term Opportunity)

We are urgently recruiting for a Receptionist / Administrator (Business Support Officer) to join a newly developed Education, Health & Wellbeing Hub supporting adults with learning disabilities, autism, and complex needs with a local authority

This is a key front-facing role within a busy centre, ideal for someone with strong administrative skills and a professional, compassionate approach to working with vulnerable adults, families, and professionals. This is an ongoing position with long-term potential.

The Role
You will act as the first point of contact for the centre, ensuring a welcoming, safe, and efficient reception and administrative service.

Responsibilities include:

• Managing the front desk, greeting visitors and directing them appropriately
• Handling incoming calls, emails, and general enquiries
• Coordinating and updating transport arrangements for residents
• Maintaining accurate records, registers, and usage data
• Supporting communication with families, carers, and external professionals
• Monitoring health & safety logs, reporting repairs, and conducting daily checks
• Managing post, supplies, and general office organisation
• Supporting events, meetings, and centre communications

About You
We are looking for a proactive and organised individual who can thrive in a fast-paced, people-focused environment:

• Previous experience as a Receptionist, Administrator, or Front Office professional
• Strong customer service skills with a professional and empathetic manner
• Excellent organisational and multitasking abilities
• Confident using Microsoft Office and office systems
• Ability to work independently and as part of a team
• Comfortable working within a social care or public sector setting

A genuine interest in supporting adults with additional needs is highly desirable.

Requirements

• Enhanced DBS issued within the last 12 months (essential)
• Willingness to work occasional weekends on a rota basis (with days off in lieu)

Why Apply?

• Immediate start available
• Ongoing, long-term opportunity
• Opportunity to work in a rewarding Adult Social Care environment
• Be part of a newly developed and community-focused service
• Competitive pay and supportive team environment

If you are available immediately and looking for a meaningful long-term opportunity, apply today.