Sales & Leasing Administrator

Sales & Leasing AdministratorLocation: Birmingham B37
Type: Temporary to Permenant 
Pay rate: £12.71 per hour
Hours: Monday to Friday 9:00am - 5:00pm

We are looking for a motivated and commercially minded Sales & Leasing Administrator to join our growing team. This role combines sales, customer service, account management, and administration, with a strong focus on converting enquiries, building customer relationships, and supporting the full vehicle leasing process.
This is a long-term opportunity for someone who wants to develop their career, take on more responsibility, and grow within the company.
Key Responsibilities

• Manage new and existing customer enquiries and identify suitable vehicle leasing solutions.
• Proactively follow up enquiries and quotations to maximise sales opportunities.
• Build and maintain strong relationships with customers, clients, suppliers, and internal teams.
• Handle inbound and outbound telephone calls confidently and professionally.
• Attend client and customer visits to build relationships, understand their requirements, present leasing solutions, and identify new business opportunities.
• Respond to customer enquiries via email and telephone in a timely and professional manner.
• Prepare and issue vehicle quotations, proposals, and sales documentation.
• Discuss vehicle specifications, leasing options, pricing, and contract terms with customers.
• Negotiate and close sales while maintaining a high standard of customer service.
• Maintain regular contact with customers throughout the sales and leasing process.
• Process leasing documentation accurately and efficiently.
• Use the Jaama Key2 system to manage vehicle, customer, order, and contract records.
• Monitor vehicle orders and delivery progress and provide regular customer updates.
• Assist with contract administration, renewals, extensions, and vehicle lifecycle management.
• Identify opportunities for repeat business, renewals, referrals, and additional sales.
• Work closely with the sales and account management teams to achieve sales targets.
• Maintain accurate records of customer interactions, quotations, orders, and sales activity.
• Prepare sales reports and other documentation as required.
• Ensure all activity complies with company procedures and relevant industry regulations.

Skills & Experience Required

• Previous experience in a sales, sales administration, leasing administration, or account management role.
• Experience within the vehicle leasing, fleet management, automotive, or related industry.
• Proven ability to manage customer enquiries and convert opportunities into sales.
• Confident telephone manner with strong relationship-building skills.
• Excellent written and verbal communication skills.
• Strong commercial awareness and a genuine desire to achieve sales results.
• Professional email writing and correspondence skills.
• Proficient in Microsoft Office, including Outlook, Word, Excel, and Teams.
• Excellent attention to detail and ability to balance sales with administration.
• Ability to manage multiple enquiries, prioritise workload, and meet deadlines.
• Knowledge of the vehicle leasing process is highly desirable.

Personal Attributes

• Sales-driven and commercially focused.
• Highly organised, reliable, and proactive.
• Confident, personable, and professional.
• Customer-focused with a positive attitude.
• Strong negotiation and problem-solving skills.
• Self-motivated and able to work independently.
• A strong team player.
• Ambitious and keen to develop professionally.
• Looking for a long-term career opportunity and committed to growing with the company.

This is more than just an administrative position. We are looking for someone who wants to build a career with the company, develop their sales and account management skills, take on greater responsibility, and progress as the business continues to grow.

If you are ambitious, motivated, sales-focused, and looking for a long-term opportunity where you can grow and make a real impact, we want to hear from you.