Key Account Supply Chain Coordinator

We are working exclusively with a well-established electronics components supplier, based in East Grinstead, who are seeking a Supply Chain Coordinator to manage one of their most important international customer accounts.

This is a highly important role within the business, acting as the primary link between a major global customer and an international supplier base. You will take ownership of the end-to-end order process, ensuring accurate coordination of quotations, purchase orders, logistics, documentation, and delivery schedules across multiple territories.

This role requires exceptional attention to detail, strong organisational skills, and the ability to confidently manage a complex supply chain with a high level of customer interaction and accountability.

The Role

• Build, check, and issue accurate quotations in line with customer requirements and supplier pricing
• Place and manage purchase orders with international suppliers, proactively progressing orders and providing clear updates on delivery status and lead times
• Check and approve supplier purchase invoices to ensure accuracy prior to payment processing
• Produce and maintain daily, weekly, and monthly reports covering order status, performance, and supply chain activity
• Oversee incoming goods from suppliers, including goods-in inspection and verification of all supporting documentation for compliance and accuracy
• Prepare and check goods for despatch, including final inspection and completion of all export and shipping documentation for international deliveries (including customs requirements and compliance paperwork)
• Manage general administrative and clerical duties including documentation control, filing, and email correspondence across both suppliers and customers
• Ensure full compliance with ISO9001 quality standards, maintaining accuracy, traceability, and process discipline across all activities
• Provide ad-hoc support to the wider operations team as required to ensure smooth business operations
• Deputise for the Key Account Manager when required, maintaining continuity of customer communication and order management

Person Specification

• Experience in a supply chain, procurement, logistics, or account coordination role within a manufacturing or distribution environment
• Strong experience working with international suppliers and/or customers (ideally across Europe, USA, and Far East regions)
• Confident managing high-value or blue-chip customer accounts with a strong service and professionalism mindset
• Excellent attention to detail, particularly around order accuracy, documentation, and compliance requirements
• Strong organisational skills with the ability to manage multiple orders and priorities simultaneously
• Comfortable working in a fast-paced, structured environment with clear deadlines and delivery expectations
• Strong communication skills with the ability to act as a reliable point of contact for both customers and suppliers
• Experience working to ISO9001 or similar quality management standards would be highly advantageous

The Package

• Monday -Thursday 8.30am-5pm & lunchtime Friday finish
• Hybrid working – 3 days in office, 2 days from home
• Company benefits including: 25 days holiday + bank holidays, BUPA Healthcare, life assurance, contributory pension, free parking & much more!