£22.41 - £29.72 Per Hour
Full Time
Contract
Croydon, Greater London
Public Sector And Council
Posted 21 hours ago
Expires In 28 Days
Job Description
Local Authority Housing Officer, South London
Pay rate to £29.72 per hour
Contract role, Local Authority Housing
Pertemps are recruiting for an experienced Local Authority Housing Officer in South London.
You will need to have experience in a similar role in a Local Authority Housing department.
About the Role
As a Housing Officer, you will be responsible for delivering a high-quality, resident-focused housing management service across a designated patch. Acting as the visible and accountable face of Housing Services, you will work closely with tenants, leaseholders and partner agencies to ensure residents receive an excellent service and live in safe, well-managed neighbourhoods.
The role combines tenancy management, estate management, anti-social behaviour casework, resident engagement and partnership working, with a strong focus on improving resident satisfaction and community outcomes.
Key Responsibilities
• Manage a designated patch of tenancies and leasehold properties.
• Deliver effective tenancy and neighbourhood management services.
• Investigate and manage anti-social behaviour cases, working with residents and partner agencies to achieve positive outcomes.
• Conduct tenancy audits, estate inspections, property visits and pre-termination inspections.
• Support vulnerable residents and work with partner organisations to help sustain tenancies.
• Monitor estate standards and identify opportunities for environmental and community improvements.
• Ensure compliance with tenancy and lease conditions, taking enforcement action where required.
• Prepare legal documentation and casework for tenancy enforcement and court proceedings.
• Work collaboratively with internal teams, contractors, police, health services and support agencies.
• Respond to enquiries from residents, councillors, MPs, resident associations, solicitors and other stakeholders.
• Monitor communal repairs, health and safety concerns and estate-related issues, ensuring prompt resolution and escalation where necessary.
• Contribute to service improvement initiatives and projects that enhance resident satisfaction and neighbourhood standards.
Please get in touch for more information.
This is an agency post and Pertemps can offer you:-
We recruit across all areas of Housing, Public Sector, Planning and Local Government work. If you are experienced in this sector, and this isn’t the role for you, contact us about other roles.
Pay rate to £29.72 per hour
Contract role, Local Authority Housing
Pertemps are recruiting for an experienced Local Authority Housing Officer in South London.
You will need to have experience in a similar role in a Local Authority Housing department.
About the Role
As a Housing Officer, you will be responsible for delivering a high-quality, resident-focused housing management service across a designated patch. Acting as the visible and accountable face of Housing Services, you will work closely with tenants, leaseholders and partner agencies to ensure residents receive an excellent service and live in safe, well-managed neighbourhoods.
The role combines tenancy management, estate management, anti-social behaviour casework, resident engagement and partnership working, with a strong focus on improving resident satisfaction and community outcomes.
Key Responsibilities
• Manage a designated patch of tenancies and leasehold properties.
• Deliver effective tenancy and neighbourhood management services.
• Investigate and manage anti-social behaviour cases, working with residents and partner agencies to achieve positive outcomes.
• Conduct tenancy audits, estate inspections, property visits and pre-termination inspections.
• Support vulnerable residents and work with partner organisations to help sustain tenancies.
• Monitor estate standards and identify opportunities for environmental and community improvements.
• Ensure compliance with tenancy and lease conditions, taking enforcement action where required.
• Prepare legal documentation and casework for tenancy enforcement and court proceedings.
• Work collaboratively with internal teams, contractors, police, health services and support agencies.
• Respond to enquiries from residents, councillors, MPs, resident associations, solicitors and other stakeholders.
• Monitor communal repairs, health and safety concerns and estate-related issues, ensuring prompt resolution and escalation where necessary.
• Contribute to service improvement initiatives and projects that enhance resident satisfaction and neighbourhood standards.
Please get in touch for more information.
This is an agency post and Pertemps can offer you:-
- A Dedicated consultant who has access to all roles across the UK and is available for you to speak to
- An easy registration process (all done online)
- Referral schemes and incentives
- Ongoing compliance managed for you
- Prompt and reliable payroll and lots more.
We recruit across all areas of Housing, Public Sector, Planning and Local Government work. If you are experienced in this sector, and this isn’t the role for you, contact us about other roles.