Job Description

Customer Service Advisor – Temp to Perm | £12.70 per hour | Wolverhampton
Pertemps Wolverhampton are recruiting a Customer Service Advisor to join a well-established manufacturing company based in Wolverhampton.

This role is ideal for someone who enjoys supporting business-to-business clients, building strong relationships, and ensuring smooth operations across sales, orders, and customer queries — with a clear temp to perm opportunity.

Job Details

Position: Customer Service Advisor (B2B)

Location: Wolverhampton

Contract: Temp to Perm

Hours: Monday to Friday, 8:00 AM – 5:00 PM

Pay Rate: £12.70 per hour

What You’ll Be Doing

Acting as the main point of contact for business clients

Managing customer orders, enquiries, and accounts

Liaising with sales, production, and logistics teams to ensure smooth operations

Providing timely and professional solutions to customer issues

Maintaining accurate records and documentation in company systems

Building strong, long-term client relationships

Communicating effectively with clients via phone and email

What We’re Looking For

Proven experience in customer service, ideally B2B

Excellent communication skills and professional phone manner

Proficient in Microsoft Office (Word, Excel, Outlook)

Strong organisational skills and attention to detail

Ability to work independently and as part of a team

Driving licence and own vehicle is a bonus

Why Apply?

Work for a professional manufacturing company

Temp to perm opportunity

Competitive hourly pay £12.70

Full-time, consistent 8:00 AM – 5:00 PM weekday hours

Opportunity to develop skills and progress in a business support role

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Customer Service Advisor

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