Supply Chain Control Tower Supervisor

Supply Chain Control Tower Supervisor
£34,069 per annum
08:30am - 17:00pm

The Supply Chain Control Tower Supervisor will lead the day-to-day operations of the Supply Chain Control Tower, driving end-to-end visibility, coordination, and proactive decision-making across the supply chain. This role ensures smooth orchestration of logistics, procurement, inventory, and production planning by leveraging analytics, automation, and cross-functional collaboration. The ideal candidate is results-oriented with a strong grasp of supply chain technologies, processes, and exception management.

Key Responsibilities:

• Monitor and Orchestrate Supply Chain Activities: Supervise real-time supply chain operations through the Control Tower, ensuring exceptions are identified and resolved swiftly.
• Team Leadership: Lead and develop a team of analysts and coordinators to deliver optimal performance, foster continuous improvement, and ensure consistent service levels.
• Exception Management: Anticipate disruptions, assess risks, and drive timely interventions using data-driven insights.
• Stakeholder Collaboration: Act as a central point of communication between procurement, planning, logistics, manufacturing, and external partners to enable seamless operations.
• Reporting and Analytics: Utilise analytics tools and dashboards to track KPIs, identify trends, and provide actionable insights to senior leadership.
• Process Optimisation: Identify and implement process improvements that enhance supply chain agility, reduce cost, and improve customer satisfaction.
• Technology Utilisation: Support the implementation and continuous improvement of Control Tower technologies, ensuring systems are used effectively and consistently.
• Compliance and Governance: Ensure compliance with internal policies, industry standards, and regulatory requirements.

Qualifications and Experience:

• Proven experience in supply chain orchestration, exception management, or control tower environments.
• Strong knowledge of supply chain systems (e.g., SAP )
• Excellent communication and coordination skills across departments and levels.
• Analytical mindset with the ability to interpret data and make fast, informed decisions.

Key Competencies:

• Leadership and team development
• Strategic thinking and agility
• Analytical and problem-solving skills
• Attention to detail and process discipline
• Effective cross-functional communication
• Customer-centric approach

Interested to know more? Contact Hayley Whitehead at Pertemps Birmingham to find out more today or click apply!