£25,500 Per Annum
Full Time
Permanent
Birmingham, West Midlands
Sales And Business Development
Posted 6 days ago
Expires In 22 Days
Job Description
Salary: £25,500 per annum
Bonus: £500 performance bonus every 6 months
Hours: Monday to Friday, 8 hours per day
Flexible start and finish time between 7:45 AM and 7:00 PM
Weekends: Required to work 1 weekend in every 3
Role Overview
The Customer Sales Advisor plays a key role in ensuring customers receive consistently excellent service. This position involves handling daily customer interactions, maintaining high operational standards, and, in the absence of management, taking responsibility for day-to-day tasks and decision-making.
Key Objectives
- Deliver an exceptional customer experience at all times
- Maximise sales and support the achievement of store financial targets
- Recognise and act upon opportunities to increase occupancy and revenue
- Maintain high standards of presentation and cleanliness
- Ensure full compliance with health & safety guidelines for staff and customers
- Follow all operational procedures and company policies consistently
Main Responsibilities
- Respond to sales enquiries over the phone and face-to-face, advising on available services
- Maximise every customer enquiry to achieve personal and team sales targets
- Carry out administrative duties to ensure compliance with company procedures
- Maintain a clean, organised, and professional environment
- Lone working will be required; during such times or when management is absent, you may be given key holder responsibilities
- Forklift operation as required (training will be provided if applicable)
- Implement and follow procedures to minimise and recover bad debt
- Conduct regular physical inspections of the premises and customer areas
- Perform general housekeeping and other ad hoc tasks as needed
Person Specification
- To succeed in this role, candidates should demonstrate:
- Strong written and verbal communication skills
- Ability to speak clearly and actively listen to customer needs
- Self-discipline, organisation, and attention to detail
- Comfort working both independently and within a small team
- Ability to confidently represent company services following training and induction
Tom Ricketts
Tom.Ricketts@Pertemps.co.uk
0121 456 4555
Division 038
Pertemps Birmingham
Network House
119 Hagley Road
Birmingham
West Midlands
B16 8LB
01214 564555
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