Compliance Administrator

Birmingham Business Park
Pay rate: £12.02 per hour
Shifts- Monday to Friday between 08.00 - 17.00pm or 09.00pm – 18.00pm

About the Company:
A Global Fleet management company is looking to take on experienced compliance administrators on an ongoing basis due to continued growth within the department. This forward-thinking company with state-of-the-art offices are rapidly expanding, so this is the perfect time to join the fun and kick start a fantastic career.

About the Compliance Administrator:

Proactively monitor all compliance schedules for all vehicle types
Outbound chase all compliance bookings liaising with vendors, drivers, and customers.
Ensure all required job types are booked within the specified date or date range
Ensure all data is updated in a timely and accurate manner
Highlight any incorrect contact data to specified account contact
Ensure any slippage is reported to fleet contact and account contact
Confirm booking dates to all parties
Act as point of contact for other departments for any changes in bookings or information needed
Follow up all bookings to ensure completion and pass
Assist with gathering any documents required as proof of completion
Perform all other duties and special projects as assigned.

Skills and Experience required for the Compliance Administrator:

A good general level of education is required
Must be adept in the use of a PC, internet, and email and able to grasp new software applications easily and quickly. Able to use Microsoft Word, Excel, and Outlook to an intermediate level.
CPC or FTA training preferred, but not essential.
Experience of working within a pressurised environment, with the ability to remain calm, empathetic, and professional in difficult situations
Comfortable working to targets and deadlines
Experience in the motor industry is desirable, but not essential
The ability to multitask and use own initiative to solve problems.
Ability to prioritise and manage own workload and proven experience of working to tight deadlines and strict KPI’s
A positive, confident, and approachable communication style, with the ability to adapt to accommodate customers, colleagues, suppliers and other contacts
Ability to deal with a variety of situations with diplomacy whilst remaining calm
Excellent questioning and listening skills with an ability to assimilate accurate information
Consistently professional telephone manner when dealing with internal and external calls
Committed to delivery excellent customer service within agreed parameters

If you have 2 years plus experience within an Administration position or are a strong Administrator who is proficient in I.T, please “HIT APPLY” and upload an up-to-date CV

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