Transport Planner

Reports To: Transport Manager
Location: Telford
Salary: £32,000 per annum
Hours: Approx. 50 hours per week (flexible, including 1 Saturday morning in every 4 – approx. 3 hours)
Benefits: Company pension and health cover

We’re recruiting for a Transport Co-ordinator  based in Telford. You will play a key role in ensuring the smooth and efficient operation of daily transport activities. You will monitor vehicle movements, plan deliveries, and provide excellent communication between drivers, warehouse staff, and customers. A strong focus on organisation, problem-solving, and customer satisfaction is essential.
Key Responsibilities

• Monitor vehicle movements using the tracking system to ensure schedules are maintained.
• Track and report any delays such as motorway closures, breakdowns, or other issues.
• Liaise with drivers, warehouse staff, and customers to report and resolve delivery or collection problems promptly.
• Maintain accurate and up-to-date information within the Transport Management System (TMS).
• Support completion of key performance indicators (KPIs) by ensuring data integrity.
• Plan and organise same day deliveries using available transport resources.
• Maintain excellent customer relationships, providing clear and timely communication at all times.
• Work collaboratively with the wider logistics and operations teams to achieve departmental objectives.

Key Requirements

• Strong communication and interpersonal skills.
• Good geographical knowledge of the UK.
• Ability to work both independently and as part of a team.
• Highly organised, with excellent planning and multitasking abilities.
• Able to work effectively in a fast-paced environment and make decisions under pressure.
• Flexible approach to working hours to meet business needs.

Qualifications & Experience

• Previous experience in a transport or logistics co-ordination role (preferred).
• Understanding of road transport regulations, including Driver CPC and Working Time Directive (advantageous).
• Full UK driving licence (essential).
• Strong IT literacy, with experience using TMS or similar systems.

 
To be considered for this role please apply now.