Credit Control Administrator

£23,000 - £25,000 Per Annum

Full Time


Kingswinford, West Midlands


Posted 26 days ago

Expires In 2 Days

Job Description

We are very excited to be recruiting a Credit Control Administrator to support a successful and forward-thinking company based in Kingswinford.

The position will report into to the Credit Control Supervisor & Manager, and you will be involved in a variety of accounting responsibilities to ensure the Credit Control processes are accurately maintained, and process deadlines are met.

The main duties will be:
  • Responsible for ensuring that all property and tenant records on our system are up to date and accurate.
  •  Processing Credit Control Transactions
  •  Work with cashiers to ensure tenant's accounts are reconciled and allocated as required.
  •  Ensure accurate and up to date financial data is always maintained.
  •  Produce System Generated Statements, Reminders, Emails and Reports on a Yearly, Quarterly & Monthly basis.
  •  Telephoning customers and requesting missing data and remittances
  •  Producing Tenant Statements.
  •  Processing Tenant refund requests
  •  Processing Tenant bad debt write offs.
  •  Full preparation and administration of bad debt/CVA paperwork.
  •  Liaise with Credit Control Team and Legal with regards to Insolvent Companies prior to write off where required.
  •  Query Management - Chase up Service Charge Budgets, Reconciliations, and Insurance documents.
  •  Any other duties reasonably within the capability of this role.

The successful candidate will have the following skills :
  • Excellent communication skills, with the ability to interact at all levels of the business, and with external customers and tenants.
  •  Some previous credit control experience is ideal but not essential.
  •  A minimum of 2 years administration skills is essential.
  •  Be well-organised, with strong organisational skills and able to develop and monitor plans to consistently meet agreed deadlines.
  •  Resilient, with the ability to meet tight deadlines and cope with multiple & varied tasks.
  •  Innovative, with a desire to identify process improvements.
  •  Willingness to learn and demonstrate a flexible approach to working.
  •  Professional attitude and approach
  •  Good system skills including Excel, Outlook, and a willingness to learn new systems.
  •  GCSE or equivalent Grade C/4 or above Math and English.

In return the company will provide an exceptional benefits package, including Enhanced Pension, Onsite gym & personal trainer, Subsidised Canteen, Employee Assistance Programme,27 Days Annual Leave increasing with length of service 28 days at 4 years and 29 days at 8 years, Life Assurance 4 x salary and free onsite parking.

We would love to hear from you, can you click apply on the advert or email your CV to

Theresa Munslow

01384 455666

Division 046

Pertemps Dudley

Trafalgar House

King Street


West Midlands


01384 211181

View Branch Details
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