Customer Contracts Coordinator Job In Redditch, Hereford and Worcester

Customer Contracts Coordinator


  • £20000 per annum
  • Posted: 18/11/2020
  • Redditch, Hereford and Worcester
  • Job Ref: 047108047
  • Permanent

Job Details

Our client is a successful and well-established company based in Redditch. Due to their continued success, we are looking for a confident, positive and pro-active Customer Contracts Coordinator to join the experienced and dedicated team. If you have customer service, planning or scheduling experience, this is an exciting opportunity to be considered.

This is a full time temporary role with basic salary of £20,000 per annum its ongoing and you would be paid weekly through Pertemps.

The hours are Monday – Friday 9am-5pm

Duties will include:

• Log and book service calls
• Sign off jobs at the end of the day
• Liaise with fitters, service engineers and installers to ensure there is full communication and to ensure the project is on track
• Call customer and fitters on a daily basis to ensure installation is efficient
• Communicate with service engineers / installers; document the workload and report as and when required
• Check awaiting goods and follow up on equipment required, arranging deliveries
• Process reports from Project Managers and order equipment as required
• Investigate issues with Customer Services
• Update Project Managers diary as required


Skills and Experience needed:

• Previous experience within a similar role is essential so scheduling or contracts management
• Good attention to detail
• Strong Excel and Word skills
• Highly organised and used to dealing with high volumes of work
• Empathetic and Proactive
• Good at working under pressure
• Reporting
• Awareness of locations & postcodes

If you feel that your skills and experience meet the required specification and this is the position you have been looking for then do not hesitate in applying by sending your CV to michelle.laight@pertemps.co.uk