Customer Service Administrator
£10 per hour
3 months + temporary contract
Do you have previous Customer Service experience?
Are you available for an immediate start?
An exciting opportunity has arisen for an ambitious Customer Service Administrator to join a Claims Management and Loss Adjusting service based in Leeds.
Data entry – accuracy and attention to detail is imperative
Preparation of data reconciliation reports for clients
Contacting customers and gathering updates on their recent repairs and see if they require any further assistance.
Help customer either via email or phone to resolve any enquires they may have.
Resolve customer complaints.
Assistance with the creation of new contracts, fee sets and guidance notes
Assist with general administration tasks
Chasing information as and when needed
Excellent communication skills both written and verbally
Strong attention to details
Conscientious and hard working in order to achieve the required results, as well as being flexible and adaptable during times of high volumes
Excellent communication and negotiation skills
Experience of computer based claims handling system
Ability to deal with demanding customers in a sympathetic but firm manner over the telephone.
Able to cope with a fast changing working environment
A desire to embrace innovative working practices
Monday to Friday from 9am until 5pm
Weekly pay, accrued holiday, free onsite car parking, onsite kitchen, pension scheme and more.
Interested? Apply Now!