Customer Service Administrator Job In Leeds

Customer Service Administrator

  • £10 per hour
  • Posted: 19/11/2019
  • Leeds
  • Job Ref: 048106962
  • Temporary

Job Details

Customer Service Administrator
Leeds, LS12
£10 per hour
3 months + temporary contract

Do you have previous Customer Service experience?
Are you available for an immediate start?

An exciting opportunity has arisen for an ambitious Customer Service Administrator to join a Claims Management and Loss Adjusting service based in Leeds.

Main Duties
 Data entry – accuracy and attention to detail is imperative
 Preparation of data reconciliation reports for clients
 Contacting customers and gathering updates on their recent repairs and see if they require any further assistance.
 Help customer either via email or phone to resolve any enquires they may have.
 Resolve customer complaints.
 Assistance with the creation of new contracts, fee sets and guidance notes
 Assist with general administration tasks
 E-mail queries
 Chasing information as and when needed

Key Skills
 Excellent communication skills both written and verbally
 Strong attention to details
 Conscientious and hard working in order to achieve the required results, as well as being flexible and adaptable during times of high volumes
 Excellent communication and negotiation skills
 Experience of computer based claims handling system
 Ability to deal with demanding customers in a sympathetic but firm manner over the telephone.
 Able to cope with a fast changing working environment
 A desire to embrace innovative working practices

Monday to Friday from 9am until 5pm
Weekly pay, accrued holiday, free onsite car parking, onsite kitchen, pension scheme and more.

Interested? Apply Now!