Customer Service Administrator Job In Leeds

Customer Service Administrator


  • £10 per hour
  • Posted: 19/11/2019
  • Leeds
  • Job Ref: 048106962
  • Temporary

Job Details

Customer Service Administrator
Leeds, LS12
£10 per hour
3 months + temporary contract

Do you have previous Customer Service experience?
Are you available for an immediate start?

An exciting opportunity has arisen for an ambitious Customer Service Administrator to join a Claims Management and Loss Adjusting service based in Leeds.

Main Duties
 Data entry – accuracy and attention to detail is imperative
 Preparation of data reconciliation reports for clients
 Contacting customers and gathering updates on their recent repairs and see if they require any further assistance.
 Help customer either via email or phone to resolve any enquires they may have.
 Resolve customer complaints.
 Assistance with the creation of new contracts, fee sets and guidance notes
 Assist with general administration tasks
 E-mail queries
 Chasing information as and when needed

Key Skills
 Excellent communication skills both written and verbally
 Strong attention to details
 Conscientious and hard working in order to achieve the required results, as well as being flexible and adaptable during times of high volumes
 Excellent communication and negotiation skills
 Experience of computer based claims handling system
 Ability to deal with demanding customers in a sympathetic but firm manner over the telephone.
 Able to cope with a fast changing working environment
 A desire to embrace innovative working practices


Hours
Monday to Friday from 9am until 5pm
Benefits
Weekly pay, accrued holiday, free onsite car parking, onsite kitchen, pension scheme and more.

Interested? Apply Now!