£13.13 Per Hour
Full Time
Permanent
Newport, Newport
Customer Service And Call Centre
Posted 1 day ago
Expires In 28 Days
Job Description
Location: Newport
Pay Rate: £13.13 per hour
About the Role:
We are currently seeking a dedicated and detail-oriented individual to join our client's Acceptance team. As a Customer Advisor, you will be responsible for creating, validating, and handling queries from customers and internal teams within the planning Department. You will also support planning by processing information and passing it over to them. This role is mainly Customer service but does have a bit of admin involved. As you gain more experience in the role, you will begin communicating directly with customers and creating quotations for them.
Key Responsibilities:
- Create quotations and efficiently communicate with the planning department and customers regarding their quotes.
- Process and address requests and queries from customers, the planning department team, and other industry parties.
- Work independently as well as part of a collaborative team to meet targets.
- Ensure all tasks are completed with a customer-focused approach, dealing with customer queries effectively.
- Proficient in Microsoft Office and Excel (ability to work with reports and spreadsheets).
- Ability to work independently and manage time effectively to meet deadlines.
- Excellent communication and interpersonal skills for customer service and stakeholder management.
Rhys Jenkins
Rhys.Jenkins@Pertemps.co.uk
02920 220776
Division 058
Pertemps Cardiff
Temple Court
13A Cathedral Road
Cardiff
Glamorgan
CF11 9HA
02920 220776
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