Administrator

Office Administrator 

Location: Wellingborough

Pay Rate: £12.71 per hour

Hours: Monday to Friday, 7am-5pm

Position Overview

We are looking for an experienced and organised Office Administrator to join our busy depot in Wellingborough.

The ideal candidate will come from a construction, plant hire, industrial, or logistics background and be comfortable operating in a fast-paced commercial environment. You will be a core point of contact for administrative operations, liaising between hire controllers, workshop fitters, drivers, and external clients to keep depot processes running smoothly.

Key Responsibilities

Hire & Depot Administration

• Process and log plant machine hires, off-hires, and extensions using internal software systems.
  
  
• Raise and track purchase orders, cross-referencing transport movement sheets, delivery notes, and cross-hires.
  
  
• Assist with transport and driver logistics paperwork
  
  
• Prepare accurately detailed off-hire damage/breakdown notes in coordination with workshop engineers.
  
  

Account & Compliance Support

• Check timecards, job sheets, and driver logs for accuracy before submitting for payroll/invoicing.
  
  
• Liaise with the central finance team to resolve invoice queries, purchase order discrepancies, and supplier credits.
  
  
• Maintain compliance records (e.g., machine maintenance logs, service certifications, health & safety documentation).
  
  

Customer Service & General Office Support

• Answer incoming calls and emails, directing customer enquiries to the relevant hire controller or department.
  
  
• Welcome depot visitors, delivery drivers, and contractors while ensuring site health & safety sign-in protocols are followed.
  
  
• Order office supplies, manage incoming/outgoing mail, and maintain organised digital and physical filing systems.
  
  

Essential Requirements & Qualifications

• Experience: Proven administration experience within a construction, plant hire, engineering, industrial, or haulage/logistics environment.
  
  
• Industry Knowledge: Familiarity with plant machinery terminology (e.g., excavators, dumpers, telehandlers) and hire office procedures is strongly preferred.
  
  
• IT Literacy: Tech-savvy with proficiency in Microsoft Office and comfortable learning bespoke plant management software.
  
  
• Attention to Detail: Excellent numerical and analytical skills with high accuracy when cross-checking hire contracts, POs, and invoices.
  
  
• Communication: Clear, confident telephone manner and professional email etiquette when dealing with clients, drivers, and depot staff.
  
  
• Work Ethic: Proactive, self-motivated, and capable of prioritising tasks under tight operational deadlines.