Resident Manager

067114957

£12.71 Per Hour

Full Time

Temporary

Durham, County Durham

Customer Service And Call Centre

Posted 2 hours ago

Expires In 29 Days

Job Description

Job Title: Resident Manager (Student Accomodation)
Location: Durham
Assignment: Temporary ongoing
Hours: 37.5 hours Monday - Friday 7am - 7pm on a rota basis to be agreed on site 
Hourly Rate: £12.71

Duties: 
  • Scheduling maintenance tasks. Room inspections.
    • Dealing with student queries.
    • Key holding experience as may be required to be on site to take over from night porter. Able to work alone.
    • Accurately complete reports and administrative tasks maintaining customer data, ensuring the database is up to date 
    • Maintaining the lettings database (CRM) 
    • Reporting all Health & Safety issues to the General Manager to allow investigation and actions to be completed 
    • Building and maintain close relationships with local business’s, key stakeholders and statutory bodies 
    • Ensuring the building is always presented in a clean and tidy manner ( in line with H&S regulations) 
    • Receiving and processing payments from residents and monitoring and chasing rent arrears 
    • Ensuring all statutory testing is completed on time and recorded as appropriate, ensuring the property fully complies with all relevant legislation 
    • Identifying new opportunities to add value to the site and services the site delivers 
    • Assessing and organising a prompt completion of repairs using in-house staff and external contractors

Please apply online if interested.