We are currently looking for customer service advisor for our busy client in Doncaster.
The hours of work are 37.5 per week. Monday , Wednesday & Thursday 09:30 - 17:30, Tuesday 09:00 - 19:00 and 1 in 4 Saturday.
Flexibility is required.
You will be working as a 3rd part on behalf of car dealerships rom captured data sheets.
You will be responsible for 2-3 dealerships.
You will be working from the dealerships bible sheet the specific requirements (opening times, prices and additional services)
You will be contacting customers and advising, pre-existing customers, that the car is due a service or an MOT.
You will then book this MOT or Service in.
You would also be upselling what the dealership may offer such as engine flushing, light checking etc.
You would then process this onto the CRM system.
You need to have good IT skills and have good excel skills.
You would also need to have a confident telephone manner and have good spoken and written English.
The pay rate is £7.50 per hour.