Business Analyst Job In Edinburgh, City of Edinburgh

Business Analyst


  • £450 - £550 per day
  • Posted: 29/09/2020
  • Edinburgh, City of Edinburgh
  • Job Ref: 082105338
  • Temporary

Job Details

Business Analyst

Pertemps Scotland Ltd are working with our client in Edinburgh to recruit for a Business Analyst in the Public Sector on a temporary basis for 6 Months with potential extension.
Due to current circumstances this role will be based remotely.

D/R - £450 - £550 (Outside IR35)

Role Purpose:

  • An experienced Business Analyst is required to inform the design and delivery of digital services to meet the key objectives of the organisation within the Customer Facing domain.
The main duties would be:
By April 26, 2021, provide structured Business Analysis capability to increase the efficiency of the dealing over whole product as part of a cross-functional agile delivery team by:
  • Improving the customer experience of submission
  • Improve the utility of the data captured
  • Improving the utility of the creditor information in the title record
  • Simplifying the operational workflow for settling applications
  • Automating applications, if and where possible
  • Support colleagues responding to customer enquiries relating to data/technology problems within the customer-facing tech stack
  • Maintaining an audit trail of decisions, assumptions and outstanding questions
  • Assist in the identification, evaluation and tracking of project benefits for the outcomes and objectives stated
  • Collaborate with colleagues from Product Management, Service Design and Registration to inform iterations of the domain roadmap
  • Support the Domain Principal Analyst, as required
  • Identify new process and customer opportunities
  • Support the development teams' Product and Agile leads in both their tactical and strategic work to help ensure the product delivery teams deliver solutions that work for customers and the organisation
  • Actively participate in the Organisations Business Analysis practice sharing best practice techniques and domain progress
  • Supporting junior staff with their development and upskilling.
  • Collaborate with our business change teams to identify and help remove issues that may hinder the adoption of new processes or ways of working
  • Work with our communication and organisational design professionals to assist in helping to reduce the impact of change
  • Be confident in engaging stakeholders and working with established governance forums such as the technical design authority
  • Collaborate with Business Analysts from other domains, when required, on overlapping deliveries.
Essential
  • Detailed knowledge of Scottish land registration processes
  • Presenting and conversing on land registration concepts with domain experts
  • Confident facilitating detailed collaborative workshops with customers and established cross-functional teams
  • Collaborative mindset seeking advice and input from a wide array of stakeholders across the customer and internal ecosystem
  • Working knowledge of Agile approaches in the design and delivery of digital services
  • Ability to support decisions making process through the effective synthesis of information from a wide array of sources
  • Experience synthesising complex information into clear and compelling visual stories
  • Experience mapping stakeholders, impact, processes, and land registration value streams
  • Excellent collaboration, communication and teamwork skills
Desirable
  • A working knowledge of Business Canvas Modelling, Value Proposition Design or Wardley map techniques
  • Experience with prioritisation techniques such as cost of delay or similar
  • Familiarity or working knowledge of digital standards in government
  • An understanding of systems architectures in transition
  • Familiarity with creation of conceptual wireframes
  • Development of Personas, customer journeys and service blueprints
  • Use of Google's suite of web analytics software
  • Writing of user stories and formal acceptance criteria
  • Background in lean UX, six-sigma, system thinking approaches or similar
  • Formal qualification with IIBA or similar body
Basic Disclosure Scotland Certificate alongside BPSS Security will be required if successful