Customer Service Assistant
Pay Rate : £10.70/hour
Do you thrive on giving excellent customer service skills? Could you help our customers with their financial needs?
Pertemps Managed Solutions are working in partnership with a leading UK based financial services group. So if you’ve got great customer service then, we’d love to speak with you!
You will be a part of an inclusive, values-led culture focused on making a difference to customers, businesses and communities. You can also expect excellent benefits, personal development and a career that’s enriching and full of opportunity.
This is a 6 month temporary role with a possibility of extension. These positions are offering a pay rate of £10.70 per hour. You will be working on a Monday to Friday 8.30am to 6 pm (35 hrs per week).
WHAT’S IN IT FOR YOU?
- Resolve routine enquiries via telephone/email/fax/web, effectively prioritising workload
- To process customer bespoke requests, reports and off-system processes
- Produce routine system reports and manipulate raw system data to produce Excel formatted customer bespoke reports
- Operate core and internet systems
- Meet customer service standards and targets as set; ensuring customer satisfaction levels are maintained
- To participate in the overall achievement of Customer Satisfaction targets
- To comply with regulatory and legislative requirements
- To promote the fair treatment of customers in decisions and actions undertaken
- Excellent training
- Great rates of pay
- The opportunity to work alongside a fantastic, supportive, fun team
Please get in touch with Pertemps Managed Solutions if you’re interested in becoming a administrative professional. "You will receive a call from one of our dedicated resourcers who are based in Reading, please note the number calling you will start with 01189"Together We Make It Possible.