Customer Service Administrator Location: Pudsey Pay Rate : £8.45 - £10.00 /hour Do you want a career in banking? Do you thrive to give excellent customer service? Pertemps Managed Solutions are working in partnership with one of the largest banks in the UK, Lloyds Banking Group. So if you’ve got experience in Customer Services, we’d love to speak with you. You will be a part of an inclusive, value-led culture, focused on making a difference to customers, businesses and communities. You can also expect excellent benefits, personal development and a career that’s enriching and full of opportunity. JOB ROLE: This is a 6 month temporary role with the potential to go permanent. These positions are offering a pay rate from £8.45 to £10.00 per hour. You will be working Monday to Friday. The first few weeks you’ll receive excellent training. KEY RESPONSIBILITIES: - Complete telephony and admin based tasks to service customer queries - Ensuring that all work is completed in accordance with established processes, practices and guidelines - Responding to customer queries and enquiries, with a satisfactory resolution, referring to senior colleagues where appropriate - Contributing to the completion of the team's workload - Engaging with other providers via telephone to achieve required outcome for the customer - Working in a team environment in an open plan office WHAT’S IN IT FOR YOU? - Excellent training - Great rates of pay - Potential for extension or a permanent position - The opportunity to work with some of the most influential and experienced managers in the banking industry Please get in touch with us to become a customer service professional. You will receive a call from one of our dedicated resourcers who are based in Reading, please note the number calling you will start with 01189. Together we can make it possible.