National Account Manager - HYBRID

National Account Manager - HYBRID

Job Purpose
As a National Account Manager, you will be, executing, managing, and overseeing company's overall sales strategy involved in selling products, and services to customers and potential clients within the UK & Ireland Regions.
The successful candidate shall make sure that all the sales possibilities, revenue generation opportunities of the company are taken care of and fully utilized.
He/she will effectively bridge the gap between the customers, Finance, Logistics, and related services to ensure the smooth completion of end-to-end sales process.
The role will provide a fantastic opportunity to play a major part in the sales volume/yield and, be an inspiring force within the department.
A highly professional self-starter, you will already be accustomed to working in similar industry where the delivery of excellence is paramount.
This is an opportunity to be core part of a global brand, which is in its early stages in the UK, with impressive growth plans, resulting in career and personal development opportunities.

Key Responsibilities:

The successful candidate will have their own customer portfolio of disposable packaging consumables within the Food packaging, Paper/Plastic/Foil and Bio Products to develop and build on existing relationships.

• Develop and execute clear and logical sales activity plans in consultation with the Managing Director and other related Regional Sales Managers.
• Achieve sales targets and goals in line with business requirements.
• Generate new business and develop existing accounts as required.
• Direct responsibility for all aspects of allocated prospects and customers.
• Getting past gate keepers, through to the decision makers.
• Strategically planning client visits, taking relevant product samples, and showcasing these to the key decision makers.
• Establish contacts and meetings with new potential customers.
• Develop detailed product knowledge and an in depth understanding of the UK retail packaging market.
• Negotiation with clients in consultation with Finance, Procurement, and the Warehousing team.
• Building sustainable relationships with repeat buyers and large accounts.
• Promoting bespoke reports as part of the business offering.
• Provide customer support for all customers whenever required, attending trade enquiries, channelize all other potential business opportunities to colleagues, handling orders by phone, email, online.
• Coordination with internal departments especially procurement, Warehousing and Finance to ensure smooth flow of products as per the customer requirements, timely settlement of payment.
• Identifying opportunities to promote additional business through existing accounts.
• Researching new contacts, to ensure lead generation, developing new business by targeting accounts, new markets, and outlets and developing relationships with key accounts.
• Ensure the adequacy of sales-related equipment's, samples, stationery, or material.
• Respond to complaints from customers and give after-sales support when requested.
• Store and sort financial and non-financial data in electronic form and present reports.
• Handle the processing of all orders, customer requests with accuracy and timeliness.
• Proper handling of returned goods and reports based on the same.
• Assist in the preparation and organizing of promotional material or events.
• Take all the possible efforts to improve the customer journey and experience closely with the Business Development team.
• Ensure adherence to business laws and policies.
• Prepare, maintain and submit reports, and customer performance analysis as suggested and required by Finance department or Management.

Skills and Qualifications:

• Minimum of 5-year experience in a B2B Sales/Account Management position within the packaging sector, out of this minimum 2 years' experience in handling Paper, Plastic, Foil and Bio Products would be advantageous.
• Business Degree would be looked upon favourably although not essential
• Through understanding of market, Key players, product knowledge.
• A resilient self-starter with a strong focus on results.
• Able to work as part of a team and support all aspects of business development to achieve goals.
• Comfortable presenting and negotiating at senior level.
• Excellent communication skills both verbal and written with the ability to build relationships from shop floor to board room.
• Ambitious and highly motivated.
• Working knowledge of MS-Office and sales support functions.

Benefits:

• Mileage Reimbursement for use of own car
• Work from home with periodical reporting to WREXHAM, North Wales or other Regional offices
• Working Schedule: 5 days/week, Monday to Friday
• Annual Leave + Bank Holidays
• Company Pension
• Discretionary Bonus scheme as per the clients scheme.