Repairs Co-ordinator

Repairs Co-ordinator
Leicester
Permanent
£24,800 per annum
Full time hours | Monday to Friday
 
Benefits: 28 days holiday (including bank holidays), Pension scheme, Free on-site parking
 
We’re looking for a Repairs Co-ordinator to join a busy and supportive team in the Leicester area.
 
As a Repairs Co-ordinator, you’ll be the first point of contact for customers reporting maintenance issues and breakdowns, making sure everything is logged, coordinated and resolved efficiently.
 
This Repairs Co-ordinator role is fast-paced and customer-focused, with lots of phone and email contact, arranging repairs and keeping customers updated throughout the process.
 
If you enjoy staying organised, solving problems and speaking with customers, this Repairs Co-ordinator position could be a great next step.
 
As a Repairs Co-ordinator, you will:
 

• Take calls and emails from customers reporting repairs and maintenance issues
• Log and manage repair requests on internal systems
• Coordinate contractors and schedule repair work
• Keep customers updated on progress and timescales
• Maintain accurate records and update job information
• Process invoices and track maintenance spend
• Support health and safety record keeping
• Provide general admin support to the wider team

 
What we’re looking for

• Experience in customer service, admin or coordination
• Confident communication skills, especially on the phone
• Strong organisation and ability to manage a busy workload
• Good attention to detail
• Comfortable using Microsoft Office
• A proactive, can-do approach

 
Experience in property, facilities, maintenance or repairs coordination would be beneficial.
 
If you’re looking for your next step as a Repairs Co-ordinator, and you like being the person who keeps things moving and helps customers when they need support, we’d love to hear from you. Please apply today!