Administration Assistant

Pertemps are recruiting on behalf of our client based in Northampton (NN4) for an experienced Administration Clerk to support their busy Customer Services department.

This is an excellent opportunity for a highly organised and detail-focused administrator with strong Excel skills who enjoys working in a fast-paced environment and delivering excellent customer service.

Key Responsibilities

• Providing administrative support to the Customer Services team
• Monitoring and maintaining a busy shared inbox
• Responding promptly and professionally to customer queries via email
• Escalating complex enquiries to the relevant departments where required
• Processing customer information accurately and efficiently
• Updating and maintaining internal records, spreadsheets, and databases
• Preparing reports and analysing data using Microsoft Excel
• Handling incoming telephone enquiries and directing calls appropriately
• Supporting daily operational and administrative tasks
• Ensuring all customer information is recorded accurately and confidentially
  
  

About You

• Previous administration experience is essential
• Strong Microsoft Excel skills are essential
• Excellent written and verbal communication skills
• Strong attention to detail and organisational skills
• Ability to prioritise workload and manage multiple tasks effectively
• Confident using Microsoft Office applications, particularly Excel and Outlook
• Experience managing high-volume email inboxes would be advantageous
  
  

What's On Offer?

• £13.33 per hour
• Monday to Friday working hours
• Immediate start available
• Long Term on going position
• Friendly and supportive working environment
• Opportunity to gain valuable experience within a busy customer-focused department
  
  

Apply TodayTo apply, contact the Pertemps Northampton office on 01604 343089 or submit your CV for immediate consideration.