Engineer Management Co-Ordinator

£12.07 Per Hour

Full Time


Coventry, West Midlands


Posted 16 days ago

Expires In 12 Days

Job Description

Pertemps have an exciting role for an Engineer Management Co-Ordinator for a large distribution centre in Coventry - this is an ongoing role leading to permanent for the right candidates

Role overview and purpose:
To provide the highest standard of service to our customers whilst processing enquiries relating to Engineer New starters/ Relocations and Cancellations. Ensuring that their experience is completed smoothly, e@iciently and to a high quality.
Responsibilities and objectives:
Ensure all Engineer Management enquiries are dealt with in a courteous and professional manner.
Process all enquiries received into the Engineer Management inbox and salesforce in a timely manner.
Ensure that all salesforce cases are updated with correct information relating to the customer request.
Process the new customer/ relocation or cancellation on ByBox Admin
Ensure that customer specific information is maintained to allow team to correctly complete any engineer set up’s.
Work closely with Planning and Implementation team to ensure that the customer experiences a high level of service
Who we’re looking for:
Skills and Abilities
Good Communication skills, verbal and written.
Ability to work alone and as part of a team.
Willingness to learn and develop new skills
Attention to detail
Excellent customer focus.
Provide proactive support to colleagues within ByBox and our customers
Qualifications and Experience
Experience of working in an administrative role
Experience working in a process driven environment
Knowledge of and the ability to work to service level agreements
IT Literate – Word, Excel and Microsoft Online
Able to demonstrate use of own initiative and recommend improvements
Experience using Sales force
Hours are monday to Friday 9am-5.3pm,starting salary of £12.07 per hour

Joe Smith

02476 631199

Division 143

Pertemps Coventry

143 New Union Street


West Midlands


02476 631199

View Branch Details
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