Customer Service Advisor


  • £9.14 per hour
  • Posted: 01/09/2017
  • Wrexham LL14 3DA Wrexham
  • Job Ref: 191103196
  • Temporary

Job Details

Severn Trent's vision is to become the most trusted water company by 2020, serving communities and building a lasting legacy. They are passionate about what they do and their customers are at the heart of everything. They are inspired to create an awesome company and so in order to achieve this, they are looking for the best talent to join them in delivering an outstanding customer experience.

If you want to work in an awesome place, and are passionate about delivering an amazing service to customers then read on as this could be just the opportunity you have been looking for!

We are offering an ongoing, temporary contracts with a start date of the 4th September 2017. We are offering an excellent pay rate of £9.14 per hour.

About the role

There will be an initial 6 week training programme, both on the job and off the job, where you will be prepared to take calls from customers about anything and everything to do with their bills. There is a key focus on resolving issues with a positive outcome, ensuring a helpful and accurate service is being provided.

Please note: this role will require you to take part in a shift pattern between the hours of 8:00 – 21:00, and will involve working on a Saturday. If your shift does fall on a Saturday, then you will have two consecutive days off the following week.
About you

• You will have previous experience of working in a people focused environment
• You will be a good listener, enjoy talking to people and have great attention to detail
• You will have a ‘can do', positive attitude and will relish solving problems
• You will be computer literate, with the ability to pick up new systems quickly

If this sounds like something for you - APPLY!

This role is based in Dee Valley