£23,000 - £24,000 Per Annum
Full Time
Permanent
Borehamwood, Hertfordshire
Customer Service And Call Centre
Posted 10 days ago
Expires In 18 Days
Job Description
A top UK insurer with ambitious growth plans is increasing head count and looking to recruit a new member for the customer services team. We are looking to hire a Sales and Retentions Advisor on a permanent basis. The main function of this role is to sell insurance products, support the customer's online sales journey & retain customers that are wishing to cancel their existing policies.
This role offers Hybrid working and Monday to Friday only.
Key Responsibilities:
- Sell insurance policies to to new and existing customers.
- Maximise sales opportunities primarily through inbound channels however some outbound selling may also be required.
- Liaising with customers to be able to identify and respond to their needs, resolving queries by liaising with any relevant parties, both internal and external.
- Deliver good outcomes for both customer and company policy.
- Handle objections effectively, in order to retain customers and offer them the best deals for them.
- Previous customer service experience.
- Sound experience working towards performance and sales targets.
- Excellent telephone manner.
- The ability to communicate effectively.
- An Intermediate level of Excel and Word.
- Hybrid working
- Career development opportunities
- 24 days holiday + one extra day for your birthday and the opportunity to buy 5 more days
- Private Health care
Mairead Simons
mairead.simons@pertemps.co.uk
0118 950 0580
Division 191
Pertemps Managed Solutions Reading
1st Floor
448 Basingstoke Road
Reading
Berkshire
RG2 0RX
0800 011 2783
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