£15.59 Per Hour
Full Time
Temporary
Cardiff, Cardiff
Customer Service And Call Centre
Posted 4 hours ago
Expires In 29 Days
Job Description
Welsh Speaking Customer Service Advisor
Cardiff (hybrid)
£15.59 per hour
37 hours, Monday-Friday
Until 31st March 2027
Join our public sector client as a Welsh Speaking Customer Service Advisor and become a key part of their Contact Centre team. You’ll deliver high-quality support across phone, email, and social media, ensuring every customer receives a professional and positive experience.
What you’ll do:
What you’ll need:
Cardiff (hybrid)
£15.59 per hour
37 hours, Monday-Friday
Until 31st March 2027
Join our public sector client as a Welsh Speaking Customer Service Advisor and become a key part of their Contact Centre team. You’ll deliver high-quality support across phone, email, and social media, ensuring every customer receives a professional and positive experience.
What you’ll do:
- Handle a wide range of enquiries and transactions
- Deliver excellent service across multiple channels
- Support continuous improvement in customer service
What you’ll need:
- Fluent Welsh speaker with strong communication skills
- Experience in a customer-facing, multi-channel environment
- Confident using CRM systems and Microsoft applications