Community Host / Customer Experience Executive

Community Host
Location: Reading 
Salary: £27,000
Contract: Full time | 40 Hours

We're looking for an enthusiastic and customer-focused Community Host to join our dynamic workspace in Reading. If you have a passion for delivering exceptional customer service, creating memorable experiences, and building strong relationships, this could be the perfect opportunity for you.

As the first point of contact for members, clients, and visitors, you'll play a key role in creating a welcoming and professional environment while supporting the day-to-day operations of a modern flexible workspace.

What you'll be doing:

• Delivering outstanding front-of-house customer service
  
  
• Welcoming members, guests, and visitors with professionalism and warmth
  
  
• Supporting meetings, events, and networking activities
  
  
• Building strong relationships within the business community
  
  
• Managing meeting rooms and ensuring facilities are presented to the highest standards
  
  
• Supporting centre operations, administration, and occupancy growth
  
  
• Identifying opportunities to promote additional services and memberships
  
  

What we're looking for:

• Previous experience in hospitality, customer service, events, coworking, serviced offices, or reception environments
  
  
• Excellent communication and interpersonal skills
  
  
• A proactive and positive approach to problem-solving
  
  
• Strong organisational skills and attention to detail
  
  
• Confident using Microsoft Office and booking systems
  
  
• A genuine passion for creating exceptional customer experiences
  
  

What's on offer:

• Excellent benefits package
  
  
• Career development opportunities
  
  
• Friendly and supportive team environment
  
  
• Modern, vibrant workplace in Reading
  
  

If you're a people person who enjoys working in a fast-paced, customer-focused environment and wants to be part of a growing business community, we'd love to hear from you.

Apply directly or call 01189598078.