Credit Controller

Are you an experienced Credit Controller looking for your next challenge in a dynamic and supportive environment? We’re seeking a driven and detail-oriented professional to join our team in Glasgow. With hybrid working, a collaborative team culture, and opportunities for growth, this is an exciting opportunity to make a real impact within a thriving business.

• Competitive salary up to £30,000
• Flexible hybrid working model
• Friendly, inclusive, and professional team culture
• Opportunity to make a tangible impact in a key business function
• Great location and modern working environment

As the Credit Controller, you will take ownership of the sales ledger, ensuring the timely collection of B2B payments and maintaining strong customer relationships. Your work will directly support the company’s cash flow objectives and credit risk strategy, helping us to maintain a healthy financial position.

Key Responsibilities:

• Proactively manage and collect outstanding B2B debts via phone, email, and written communication.
• Maintain accurate, up-to-date records of all customer communications and account activity using the system.
• Monitor customer accounts and allocate incoming payments efficiently.
• Prepare and issue monthly statements and weekly aged debt reports.
• Reconcile customer accounts to ensure accuracy in invoicing and payment application.
• Resolve payment queries and disputes promptly, collaborating with internal departments and customers.
• Build and nurture strong relationships with customers, delivering outstanding service.
• Escalate high-risk or persistently late-paying accounts appropriately.
• Evaluate creditworthiness of new customers and recommend suitable credit limits.
• Contribute to credit control process improvements and support AR activities and ad hoc projects as required.

What We're Looking For:

• Previous experience in a Credit Control or Accounts Receivable role
• Strong communication and negotiation skills, both written and verbal
• Excellent organisational and time management abilities
• High attention to detail with good numerical skills
• Proficiency in Microsoft Excel and accounting systems
• Experience with credit checking tools such as D&B or Experian
• A self-motivated, analytical thinker with a customer-focused mindset
• Experience within the utilities sector or a shared service/key accounts environment is advantageous



I look forward to receiving your application.

Pertemps acts as both an employment business and an employment agency.