We are delighted to be supporting our client in the recruitment of a Warehouse Shift Manager. This is a key operational role, responsible for overseeing the day-to-day running of the warehouse during assigned shifts. The successful candidate will lead a team of Warehouse Team Leaders and operational staff, ensuring the efficient, accurate and safe receipt, storage and dispatch of goods while maintaining high standards of productivity and compliance.
Key Responsibilities - Supervise warehouse operations to ensure excellent service delivery to all customers.
- Professionally manage and support all staff under your supervision, ensuring adherence to company and departmental procedures.
- Guide and assist Team Leaders with their daily responsibilities.
- Liaise with customers and final-mile providers as required, ensuring timely updates and smooth operations throughout each shift.
- Ensure compliance with relevant processes, including customer and UKBF procedures.
- Maintain a cost-effective shift operation, minimising overtime and lieu hours.
- Ensure trucks are released in line with departmental procedures.
- Identify improvement opportunities, highlight training needs, and report these to management.
- Ensure timely completion of staff timesheets and appropriate allocation of breaks.
- Oversee visitor management within the warehouse facility.
- Ensure safe and compliant use of all vehicles, equipment and manpower, including pre-use checks.
- Confirm staff are fully trained for all tasks and equipment they use.
- Prepare the warehouse to receive incoming flights and maintain high standards of housekeeping post-breakdown.
- Work collaboratively with other operational managers to allocate manpower effectively.
- Communicate with departments such as Ground Handling, Cargo Services, Aviation Services and Motor Transport to support a smooth operation.
- Manage weekly staff rosters, including annual leave, time in lieu and banked hours.
- Cascade changes to procedures and distribute relevant memos to staff.
- Conduct annual performance reviews for team members.
- Ensure all incident and accident reporting is completed in line with company procedures.
- Oversee refuelling and charging of vehicles and equipment.
- Report and document any damages or shortages identified during unloading.
- Ensure safe handling and disposal of waste materials.
- Comply with all Health & Safety responsibilities and warehouse operational processes.
- Complete process and procedure documentation as required.
- Carry out workplace and security inspections.
- Undertake departmental risk assessment reviews.
- Act as a trained First Aider within the department.
Safety, Security and Compliance- Demonstrate a thorough understanding of all safety and security responsibilities relevant to the operation.
- Promote a safe working environment, reducing incidents and accidents through proactive management.
- Investigate incidents in line with company policy and implement preventative measures.
- Promote data protection awareness and ensure compliant handling of personal data.
Does this sound like an opportunity for you? If so, why not apply?