Housing Assistant

Pay: £12.81 per hour
Shifts: Monday to Friday, 36 hours per week
Contract type: Temporary Ongoing until March 2025
Location: The Gyle EH12

We have available positions for a local council as Housing Assistants. This role entails assisting in administrative tasks for the Ukrainian resettlement programme. This is an office based role. The duties of Housing Assistants include:

• Contacting clients in accommodation to complete housing benefit applications.
• Collecting necessary proof of income.
• Providing business support services through various communication channels such as telephone, face-to-face, email, and online platforms.

A driver's license is preferred as it may grant access to a pool car or car rental. Familiarity with Northgate software and prior experience in a related field are also preferred.

An ideal candidate would have the following skills:

• Administrative Skills
• Communication Skills
• Customer Service Skills
• Attention to Detail
• Time Management
• Problem-Solving Skills
• Teamwork
• Empathy and Resilience
• Computer Literacy
• Adaptability

Apply today with your up to date CV, we look forward to hearing from you!