Reception Admin

Reception Admin
Location: Edinburgh West
Hours: Mon–Fri, 36 hours per week
Rate of Pay: £14.02 per hour
Contract Type: Temporary Ongoing

We are seeking a friendly and organised Reception Admin to support the smooth running of our busy Taxi Examination Centre in the West of Edinburgh. This is a front-of-house role, ideal for someone who enjoys working with people, has a professional and welcoming manner, and is confident carrying out a range of administrative tasks.

Key Responsibilities:

• Acting as the first point of contact, welcoming visitors and managing the reception area
• Issuing paperwork and documentation for vehicle inspections and MOTs
• Processing licences and permits for vehicles
• Checking customer ID, scanning, and filing documents accurately
• Answering general enquiries in person and over the phone (note: guidance on test content cannot be provided)
• Using office equipment and computer systems for day-to-day admin tasks
• Managing appointments, queues, and ensuring an organised office environment
• Supporting customers with clear communication, including those with limited English
• Handling situations calmly and professionally, including de-escalating any issues if required

What We’re Looking For:

• Strong communication and interpersonal skills
• A professional, approachable, and patient manner
• Excellent organisational skills and attention to detail
• Previous experience in a reception or administrative role preferred
• Confident with basic IT systems, scanners, and printers

Additional Information:
This role requires professionalism, impartiality, and the ability to provide excellent front-line support to a wide range of customers. You’ll play an important role in ensuring the reception and administrative functions run smoothly while creating a positive first impression for everyone visiting the centre.

Apply via this advert today!