Operations Process Lead Job In Daventry, Northamptonshire

Operations Process Lead


  • £24000 per annum
  • Posted: 28/09/2020
  • Daventry, Northamptonshire
  • Job Ref: 299100119
  • Permanent

Job Details

Our client is currently looking to recruit an Operations Process Lead to join their busy and growing warehouse team based in Daventry.
Reporting into the Operations Manager, the Operations Process Lead will be responsible for planning, implementing and measuring successful outcomes and usage of resources in line with the clients Global Lean Strategy. The role will demonstrate and educate the team in the understanding of how their activities impact on long term mutually profitable client relationships
The primary accountabilities for this role are;
" Planning
" Organising
" Implementing
" Measuring
" People Management
" Actively demonstrate strong leadership behaviours

Plan available work based on historical volumes and known standard times(and track against the plan, identifying required improvements to plan)
Accountable for optimising "crewing" within process areas in accordance with Lean Principles
Set objectives, development plans, monitor for progress, and coach for improvement

Organise the area to maximise production space, and ensure that all stock types (e.g. pending stock, defects, damaged, etc.) have appropriate physical locations (not disrupting day to day production) and are in system locations
Direct and perform regular follow-up on area performance, implementing corrective measures in a timely manner
Reduce hours when there is insufficient volume to maintain productivity

Pro-actively review on an hourly basis the "load" versus resourcing in delivering profitable performance.
Deliver on all aspects of meeting and exceeding service level agreements and related KPI's in line with speed, quality, flexibility and cost efficiencies.
Identify non-value added activities and the impact on the business and take decisive corrective action to remove them

Effectively motivate, coach, lead and mobilise team efforts in support of building long term mutually profitable relationships with customers
Ensure individuals attain required quality standards and meet specified output target contribution in line with overall team goals (measured on an hourly/daily basis.)
Resolve conflicts as they arise and to handle counter-productive behaviour effectively.
Delegate tasks where appropriate.
Coach, give feedback and train the team as appropriate.
Set clear and unambiguous objectives ensuring they are discussed with and understood by associates.
Ensure development plan in place according 70/20/10 principle per employee
Lead, inspire and motivate the team

Additional job requirements:

" Issue resolution in real time
" Reporting to client
" To manage change effectively.
" Positively influence the culture of your team.
" Conduct effective meetings.
" Effective absence management including return to work discussions.
" To establish a constructive, impactful and collaborative relationship with colleagues, customers and manufacturers to attain successful delivery.
" Able to step up and deputise as required
" To manage own development and those of your team members adopting a culture of continuous improvement.


Salary £24k, plus £3k annual bonus (payable £750 per quarter dependant on achievement of defined objectives).
23 days annual leave plus 8 bank holidays.
3% Employer Pension contribution, 5% Employee contribution.
37.5 hours per week between Monday to Sunday inclusive.



Please contact amelia.morris@pertemps.co.uk or call 01327 220483