£13.55 Per Hour
Full Time
Temporary
Andover, Hampshire
Customer Service And Call Centre
Posted 3 hours ago
Expires In 29 Days
Job Description
Pertemps are currently recruiting for a temp Customer Service Administrator who has a passion for tech to join a leading manufacturing company in Andover. This will be an ongoing temporary position for about 8 weeks.
Responsibilities as a Customer Service Administrator:
- Receive incoming calls from customers placing fault or support calls
- Recording details on service management system
- Provide first line troubleshooting to gather technical information
- Manage call responses, telephone support and scheduling engineers service appointments.
- Schedule preventive maintenance visits in line with customers needs
- Ensure engineers are booked on and off calls
- Raise invoices
- Maintain and update customer records as required
Requirements:
- Strong customer service and administrative experience
- Competent Microsoft user
- Knowledge / interest in technology
- Ability to work on own initiative
- Excellent verbal and written communication skills
- Available immediately
The Customer Service Administrator Role
- Monday – Friday, 8.30am – 5pm or 9am – 5.30pm
- Fully office based
- £13.55 per hour
If you are interested in this Customer Service Administrator position, please apply below or contact Jemma at Pertemps
Jemma Readings
jemma.readings@pertemps.co.uk
01256 322 700
Division 365
Pertemps Basingstoke
10 Cedarwood
Chineham Park
Basingstoke
Hampshire
RG24 8WD
01256 322 700
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