Sales Administrator

Aftersales Administrator

Pertemps are currently recruiting for an Aftersales Administrator to join a thriving manufacturing company based in Basingstoke.  The successful candidate will be working alongside the dedicated aftersales team.

Responsibilities as an Aftersales Administrator:

• Process aftersales enquiries, customer orders and complaints efficiently and professionally.
  
  
• Track after-sales orders from processing through to despatch, ensuring customers are informed throughout.
  
  
• Coordinate with internal departments
  
  
• Maintain accurate records of customer interaction, quote requests, certifications and documentation
  
  
• Provide administration support to after-sales operations
  
  
• Create and provide customer certification and documentation relating to equipment and compliance requirements.  
  
  

Requirements:

• Proven administration experience
  
  
• Excellent customer service
  
  
• Strong attention to detail
  
  
• Excellent organisation skills
  
  
• Familiarity with CRM/ERP system is beneficial (Sage, SAP, OrderWise)
  
  

The Aftersales Administrator Role:

• Starting salary of £26,000
  
  
• Monday – Friday, 9am – 5pm
  
  
• 22 days annual leave plus bank holidays
  
  
• Pension Scheme, Medical Cashplan
  
  

If you are interested in this Aftersales Administrator position, please apply below or get in contact with Jemma at Pertemps.