Senior Data Analyst

Thames Water is currently seeking a skilled and driven Senior Data Analyst to join our team. In this pivotal role, you will support client managers by delivering expert insight and guidance across a broad range of business areas, from day-to-day operations to high-impact projects.


What you will be doing as the Senior Data Analyst: You’ll be responsible for extracting, transforming and loading (ETL) data, as well as organising, visualising, analysing and presenting insights in a clear and compelling manner. A key aspect of this role will involve contributing to the successful migration of data from legacy on-premise systems to the Azure Cloud. This position supports all Customer Service,

Financial Customer Care and Wholesale units, as well as wider organisational reporting needs across Thames Water.

Duties to include but not limited to:

• Analysis: Provide relevant and effective operational data analysis and interpretation
• Impac:t Provide expert advice to help influence and inform colleagues / managers on operational decisions.
• Insight from metrics: Daily reporting and analysis, interpreting data into insight.
• Influencing and Impact Driving key business priorities and decisions through data, supporting operational teams to make informed decisions.
• What-if and scenario modelling Conduct modelling and interpretation of the company operational data, working closely with colleagues in other functions at all levels, and providing insight and challenge to the operational and process owner teams or project managers.
• Risk mitigation: Monitoring, controlling and reporting on risk and opportunity profiles
• Report Build produces consolidated reports across the Business. Prepare insight from analysis of complex data to identify skills gaps or broken processes & procedures, making recommendations for possible improvements.
• Cross-functional working supporting other managers and departments with effective data capture for both regular and ad-hoc reporting.

What you should bring to the role:

• Data, Analytical and Insight experience essential.
• Ability to deal with key stakeholders within the business.
• Previous People Management experience.
• Previous commercial experience, or equivalent.
• Strong numerical and analytical skills.
• Numerical, application experience, Insight and high-level messaging capability.
• High level of relationship management ability.
• Strong Azure and Azure Data Factory skill set.
• Power BI & SQL experience, including PL-SQL.

We would be particularly interested in candidates with a Strong programming background, including experience in Python.

What’s in it for you?

• Competitive salary of up to £52,000 per annum, depending on skills and experience.
• Annual leave: 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays).
• Access to lots of benefits to help you take care of your and your family’s health and well-being, and your finances – from annual health MOTs and access to physiotherapy and counselling to Cycle to Work schemes, shopping vouchers and life assurance.

Find out more about our benefits and perks

Who are we?

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people and the planet to thrive. It’s a big job, and we’ve got a long way to go, so we need help from passionate and skilled people committed to making a difference and getting us to where we want to be in the years and decades to come.

Learn more about our purpose and values

Working at Thames Water

Thames Water is a unique, rewarding and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits.
Whether you’re interested in a role in one of our call centres or science labs, we’re looking for people like you with real passion and a burning desire to make things better.

So, if you’re looking for a sustainable and successful career where you can make a daily difference in millions of people’s lives while helping to protect the world's water for future generations, we’ll be here to support you every step of the way.
Together, we can build a better future for our customers, our region and our planet. 

Real purpose, real support, real opportunities.

Come and join the Thames Water family. Why choose us? Learn more.

Our overarching aim is to ensure that Thames Water is a great, diverse and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process.

We aim to remove any real or perceived barriers to success, so if you need assistance, we’re here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way.

Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.