Digital Management Programme Lead

As the Digital Management Programme Lead in the Digital Management function, you will be responsible for developing and managing multiple initiatives to achieve our strategic goals. This area is in its early stages, offering a unique opportunity to be directly involved in the initial ideation and planning before leading their delivery.

What you’ll be doing as a Digital Management Programme Lead

• Strategy Development: Whilst in its infancy, the strategy requires thought leadership to further develop the delivery activity with alignment to the strategic goals of Digital and the company.
• Management: You will be required to work collaboratively and influence a wide range of stakeholders up to and including Director level.
• Planning and Delivery: You will ensure the successful outcomes of the initiatives in the Strategy, with activities such as defining plans and KPIs, the resources and skills required, matrix managing initiative owners to meet goals within specified timelines, and owning and adhering to any central budget constraints.
• Financial Governance Acumen: You will work closely with our supplier and finance teams to optimise project resources and costs.
• Domain Advantage: While not mandatory, experience in utilities or water-related projects would be advantageous.
• Clear written and verbal communication with stakeholders to provide updates on progress of the overall strategy and individual initiatives, and to maintain awareness of business needs and priorities.
• Assess the effectiveness of initiatives and provide recommendations for improvement and optimisation.

Base location – Hybrid – Clear Water Court Reading

What you should bring to the role

To thrive in this role, the essential criteria you’ll need are:

• Extensive delivery experience.
• Experience in strategy development, planning and delivery, preferably within digital management or a related field.
• Excellent organisational and planning abilities with a keen eye for detail.
• Exceptional communication and interpersonal skills to work effectively with diverse teams and stakeholders.
• Critical thinking and problem-solving skills to navigate complex challenges.
• Proficiency in project management tools and methodologies. (e.g., Agile, Scrum, Kanban)

Additional skills and experiences would be great to have:

• Knowledge of technology trends.
• Water industry experience.
• Technical skills/experience in alignment with projects to be run, e.g. in areas of Finance, Audit and Risk.

What’s in it for you?

• Competitive salary of up to £70,000 per annum depending on experience.
• Annual Leave - 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays)
• Performance-related pay plan is directly linked to company performance measures and targets.
• Generous Pension Scheme through AON.
• Access to lots of benefits to help you take care of yourself and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.

Find out more about our benefits and perks

Who are we?

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Learn more about our purpose and values

Working at Thames Water

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.

If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else, just let us know, we’re here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.