Planned Maintenance Optimisation Analyst-Technical

We are looking for a Planned Maintenance Optimisation Analyst-Technical to join our team!

This role is responsible for ensuring the Tactical and Legacy cleaning programmes include the correct work, with appropriate frequency and duration.

It involves owning the Legacy programme content, working closely with field teams to ensure accuracy, and collaborating with stakeholders to maintain the quality of the Tactical cleaning pack. Building strong relationships with internal teams (such as SDMs, EDMs, and Planned Maintenance) as well as external contractors is key.
The role also supports wider team goals across Planned Cleaning and Blockage Hotspot programmes, while driving continuous improvement to streamline processes and deliver long-term efficiencies.

What will you be doing as a Planned Maintenance Optimisation Analyst-Technical

• Review the Legacy and Tactical cleaning packs to ensure that the correct work is completed and provide alternative solutions.
• Review current Legacy processes and create a framework that can be used to report programme performance, identify trends in good and poor performance and share best practices. Develop solutions to address poor performance and ensure that the processes support excellent delivery of the programme.
• Work with the Operations Data – Capacity and Insights team to ensure that the Tactical programme has the correct work contained within it.
• Support the Planned Maintenance team members where required to deliver the planned cleaning programmes.
• Prepare weekly and monthly performance reports to the Performance Manager Maintenance and Data Quality and other senior Managers as required.
• Ensure that all people and HR processes are adhered to and support the Team to adhere to the same processes, also ensuring that regular performance and personal development meetings are held.

To thrive in this role, the essential criteria you’ll need are:

• Excellent Waste Network Technical Knowledge.
• Experience of managing programmes of work.
• Strong leadership skills.
• Strong communication, stakeholder management, and problem-solving skills.
• Proven track record of continuous improvement.
• Good analytical, problem-solving, reasoning and negotiating skills.
• Good data analysis skills with high levels of attention to detail and accuracy.

What’s in it for you?

• Offering a salary up to £49,000 per annum depending on skills and experience.
• 26 days holiday per year, increasing to 30 with the length of service. (Plus bank holidays) 
• Benefits on Tap, access to discounts, cashback and instant vouchers.
• Generous Pension Scheme through AON.
• Performance-related pay plan directly linked to company performance measures and targets
• Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid.
• Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay!
• Ongoing performance development reviews to help you be your best and identify growth opportunities.

Find out more about our benefits and perks

Who are we?
We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Learn more about our purpose and values

Working at Thames Water
Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.
If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know, we’re here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.