Operations Integration Specialist

As our Operations Integration Specialist, you’ll be the driving force behind ensuring that everything we build is ready for real-world operation. Embedded within our Capital Delivery Project Teams but fully representing Operations, you’ll play a pivotal role in bridging project delivery and operational excellence. From day one, you’ll influence decisions, challenge assumptions, and ensure that every solution is fit for purpose, future-proof, and operationally rock-solid. You’ll make sure operational requirements are not just considered but central to every project — driving resilience, boosting efficiency, and ensuring compliance. Whether it’s shaping outcomes, embedding sustainability, or ensuring day-to-day practicality, your insight will be key to delivering high-performing, reliable solutions that stand the test of time.

What you’ll be doing as an Operations Integration Specialist

• Working on behalf of Operations and managing expectations to solution delivery (ensuring maintenance requirements are considered as part of the core design – feedback & challenge)
• Create & manage Outage RACI & management plan, work with Operations to plan and schedule Outages.
• Be engaged at a local level and understand site performance and restrictions, flagging risk to delivery.
• Work with and support both operational and contractor teams to facilitate testing, including pre-requisite enabling activity, issuing health and safety permits and authorisations for key works on site.
• Facilitate Operations to support & coordinate training on new assets, ensuring all appropriate staff are engaged.
• Responsible for making sure all documents (Manuals, O&M manuals, Keys, Drawings, Schematics, Reinstatement & Decommission, maintenance plan updates) are received and signed off by COP, completing Ops Engagement.
• Working closely with Operational site teams to encourage synergies to deliver project success.
• Liaise with project teams to ensure that ownership and responsibilities are fulfilled during the Take Over process, and ensure that deliverables are available at the required time.

Hybrid – Luton / Bishop Stortford

As part of this role, you must be on site and in the office 3 days a week, working 36 hours a week, Monday through Friday.

The successful candidate must have a driver's license and access to a car, but please do apply if you don't, as we are open to candidates without a vehicle.

What you should bring to the role

• Good understanding and grasp of Engineering solutions and experience of working in an Engineering solutions environment
• Engineering Degree, HNC, or equivalent work experience
• Understanding of sign-off project scope limitations and risk in line with Operational Integration
• Operational expertise and understanding to determine operational constraints & site restrictions
• Awareness of legislative frameworks relating to future requirements that may impact delivery
• Experienced in conducting site meetings to facilitate both Operations and Delivery teams, as well as forming part of the review process
• Excellent communication and strong interpersonal skills are essential alongside the ability to manage and influence multiple high-level and external stakeholders whilst delivering to tight deadlines
• Understanding of contractual testing and experience in facilitating sign-off

What’s in it for you?

• Competitive salary from £50,000 to £60,000 per annum, depending on skills and experience.
• Car Allowance of £4.500 comes with this role.
• 26 days holiday per year, increasing to 30 with the length of service. (Plus bank holidays)
• Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution.
• Personal Medical Assessments – Open to all once a year.
• Performance-related pay plan directly linked to company performance measures and targets.
• Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.

Find out more about our benefits and perks

Who are we?

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Learn more about our purpose and values

Working at Thames Water

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.

If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know, we’re here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.