Reporting Manager

This position will monitor and report on some of our largest and most significant investments. Projects which will bring big benefits to our customers and the environment. You will need to combine reporting rigour with strong communication skills.

We have agreed to deliver certain improvement activities within gated allowances; these regulatory mechanisms require quarterly reporting of progress and have strict rules around what work must be delivered for our customers. The Reporting Manager will produce our quarterly reports and work with the business and external assurance providers to promote clear and accurate information transfer to both our regulators and internal steering groups. 

What you’ll be doing as a Reporting Manager

• Prepare and lead regulatory submissions to Ofwat, including quarterly reports for AMP7 gated capex projects (e.g., LWI, WSSRP) and new requirements linked to AMP8.
• Support consistency of messaging in major submissions such as the Annual Performance Report (APR), Price Review documents (AMP8 PCDs, Performance Commitments, PR29)
• Work with the Head of External Reporting to make sure the External Regulatory Reporting Framework is understood and complied with by the business 
• Define project scope, outputs, and delivery plans aligned with regulatory requirements
• Monitor and manage partner performance and collaborate to achieve exceptional results
• Provide commercial oversight, approving project scopes and consultant quotes within delegated authority limits
• Build and maintain trusted relationships with regulators, proactively addressing concerns and demonstrating Thames Water’s commitment to transparency and compliance
• Work to encourage the development of well documented controls and governance processes around the production of regulatory data and reports. Supporting and coaching the business in developing risk-based processes and help teams to prepare for audit
• Embed assurance best practices across the business by mentoring colleagues and promoting robust processes for data collection, validation, and reporting (strengthen line one and two controls)
• Act as a delegate for the Director of Regulatory Reporting and Assurance in steering groups, regulator meetings, and internal assurance strategy decisions.
• Monitor regulatory developments and industry trends, assessing their impact on Thames Water’s assurance and reporting obligations.

Hybrid – Clearwater Court, Reading
36 hours a week

What you should bring to the role
To thrive in this role, the essential criteria you’ll need is:

• Proven experience in regulatory reporting or corporate communication in a regulated environment, strategy, or compliance roles— ideally within utilities or other regulated sectors
• Familiarity with Ofwat expectations, PR24 frameworks, and AMP8 delivery challenges
• Lead PMO for regulatory (non-construction) projects characterised by immovable deadlines
• Commercial awareness and experience managing consultant relationships
• Skilled in developing governance documents (e.g. SLAs, policies, Terms of Reference) and assurance reporting cycles
• Proficient in programme planning, resource mapping, and delivery tracking tools (e.g. MS Project, Power BI, or equivalent)
• A track record of building and maintaining effective relationships at different levels in the organisation whilst maintaining independence and tenacity of approach
• Demonstrates strategic influence, collaborative leadership, and adaptive communication to align stakeholders, shape assurance direction, and drive meaningful engagement across diverse audiences
• Models accountability and integrity by taking ownership of assurance outcomes, upholding transparency, and acting as a trusted steward of Thames Water’s regulatory credibility and delivery confidence
• Analytical mindset with the ability to interpret complex data and regulatory requirements. Strong attention to detail, with the ability to progress multiple work-streams simultaneously
• Excellent stakeholder management and communication skills, with experience influencing senior leaders and external partners

What’s in it for you?

• Competitive salary up to £75,000 per annum, depending on experience
• Annual Leave - 26 days holiday per year increasing to 30 with the length of service (plus bank holidays)
• Car Allowance
• Performance-related pay plan directly linked to company performance measures and targets
• Generous Pension Scheme through AON
• Private Medical Health Care
• Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.

Find out more about our benefits and perks

Who are we?
We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Learn more about our purpose and values

Working at Thames Water
Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.

If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know, we’re here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.